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39. Thank you for calling. I apologize for missing your call. I’m busy right now, but if you leave your name, number and message, I will return your call as soon as possible.

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In a concise fashion, you should relate the hours your business functions, and note any potential conflicts such as holidays or business closures. Use an auto attendant if you have more than one menu option for the customer, such as a voicemail box and an emergency support line.
You've reached Sierra Moon Surf Shop. We are currently closed until March 3rd. Please check our website for merchandise updates. .

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Any Private Numbers—Forwards calls from private numbers.
38. Thanks for calling [company name]. We’re unable to take your call right now, but leave your details and we’ll call you right back.

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9. Holiday Help Line. Thank you for calling [Company Name]. In observance of [holiday], our offices are currently closed. We’ll be back to normal operations on [date].
An extended absence greeting is useful to notify callers when you are on vacation or a long period of leave.

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43. Howdy, right here’s [X company]. We’re no longer ready to expend your name for the time being, but please toddle away a short message so we can receive aid to you rapidly.

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5. A professional after-hours voicemail script example: “Hello. You have reached ABC Company. We can’t answer the phone right now, but if you leave us a message with your name and phone number, a member of our team will return your call as soon as possible. Thank you.”

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    Hi! I’m not here right now, I seem to have broken my tomatoes…You wouldn’t happen to have any tomato paste on you, would ya?

    A well-devised voicemail message is ideal for keeping clients informed on your hours of operation, and how to book a visit with you. This, along with a versatile online booking system, will ensure new bookings will come, even if you are not always available to pick up the phone.
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    If you're using an in-house system like AT&T, Mitel, Avaya, etc., I'll create the phone greetings to input into these type of systems. Also, "Dial-In" service can be provided for phone systems that are unable to accept recordings. • Sub-Directory Recordings (After Hours, Hours and Location, Call Center, Office Closure-Inclement Weather, Product Descriptions, Returns Information, Shipping Info, Tech-Support Help, etc.

    Mention the details up front to notify callers of the situation immediately. If possible, specify which dates your office will be closed or when you will be back in business.
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    The voicemail greeting is an important element of your business’ phone system because it is often the first impression of your business that customers will have. Creating a really good voicemail greeting is a unique opportunity that you can use to impress customers by putting your best face on, while increasing the chances that you’ll retain their business in those times when you can’t

    1. The Lever. A lever is a bit of information that shows you know what you’re talking about and how to leave a message in a way that convinces them this isn’t a cold call.
    Thanks for calling ________. If you know your party’s extension, please dial it now.

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    View or edit the Caller ID used when calls are transferred or forwarded out of this auto attendant. 7 Edit Auto Attendant Phone Numbers

    Before you record your business voicemail greeting, be sure to rehearse it so you feel comfortable and don’t stumble around. You might want to write a script and practice a few times out loud beforehand.
    24.Hello, you’ve called [X company]. We are currently unable to take your call. Please visit our company website at [company website URL] to speak to chat with a representative, or email us at [X email address]. If you’d like us to call you back, please leave your name and phone number, and our team will get in touch with you within 24 hours.

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Click Save to save your external number. Repeat this step for any additional mobile numbers. Once all agents have been added, click Save on the Ring Group.

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See our blog on Auto Attendant Greeting Scripts for more advice on auto attendant scripts.

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Each menu has a list of customizable options that can transfer callers further either to another account object (e.g. user's voicemail, hunt group, dial by name directory, etc.) or to a sub-menu. To configure it navigate to HostPilot > Services > Unite > Auto Attendant > Auto Attendant Name > Business Hours > Business hours Menu in question > Not set up button next to the option you wish to manage. Click on a number key and choose an option for it. Repeat this for each key you want to use as an option in the Business hours. There are several actions that can be set up for a button: Make sure you are on the Business Hours tab and navigate to the menu tree number to enable/disable the Dial By Extension. Choose the routing: Route to User: when selected, a drop-down is displayed to the right that lists all users who have an extension/phone number assigned. Select user to redirect the call to when a caller presses the corresponding key. Note: this option is not available if you do not have any users with extensions. Dial By Name Directory: enables the options of Dial by name. After the Dial By Name Directory is enabled, make sure your greeting gives the caller instructions for which number to press to get to the Dial By Name option. When the callers press the assigned Dial by Name option, they will hear the following recording:

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10. "Hello, you've reached [X company]. We can't take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours."

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