Marketing Messages (617) 527-3023 [email protected] Page 4 Closed or After Hours . Thank you for calling XYZ Insurance. You’ve reached us outside our normal business hours, which are from 8:30 am to 5:00 pm Monday through Friday. You may leave a message for a specific staff
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Don’t include the date unless it’s completely necessary. 16 of the messages I heard last month had the wrong date—one of the messages had a date over 2 months old!
This is how easy it is to lose a potential new customer when they’re deprived of basic information. This is a problem that all businesses have to deal with as everybody has to close. A professionally recorded Out of Hours telephone message can change all of this for you.
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Website: https://www.macrynvoicegreetings.com/macryn-voicemail-greetings-services/pbx-voip-cloud-phone-recordings/cisco-professional-phone-recordings-auto-attendant-voicemail-greeting/
By presenting a clear, welcoming message containing relevant information about your business, you are showing callers that you value their time. If your recording is vague, confusing, or drags on, customers will lose interest and hang up the phone instead of leaving a voicemail message.
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Website: https://docs.microsoft.com/en-us/exchange/voice-mail-unified-messaging/voice-mail-unified-messaging
With the rise of COVID-19 cases around the world, hospitals, medical facilities and physician offices around the globe are having to deal with a heavy influx in call volume, which… $300 Million Telemarketing Scheme Preyed on the Elderly, Feds Say Read More Voicemail Service Announcement by School District Vows ‘Safe Space’ for Illegal Immigrants Read More Activists Flooding Speaker Paul Ryan’s Voicemail Number Over Obamacare Read More Voicemail Office is one of America's premier providers of voicemail and unified messaging services, offering local voicemail, 1-800 numbers, online fax numbers, Virtual PBX and other virtual voicemail services to businesses and organizations nationwide and abroad. Our services are virtually-hosted and require no equipment or software. Setup is fast & easy and voicemail numbers are activated immediately. Voicemail Office also offers custom voice mail solutions and provides voicemail to email and fax to email on all voice messaging systems. Whether you are looking for a standalone local voicemail number, 1-800 number or fax number, you can order online and have your line ringing in minutes! If you still have questions, contact one of our friendly sales associates at 1-888-VOICEMAIL (864-2362).
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4. The Urgency. When we ratchet up the urgency by adding a timeline (and even a little mystery), we astronomically increase our odds of someone dialing us immediately after getting the message.
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3. Hello, this is [your name]. I’m sorry I’ve missed your call. If you leave your name, number, and reason for calling, I’ll get back to you as promptly as possible.
9. Queue Callback Message. What the caller hears when they request a callback from the queue. Sample Scripts: “You have requested to have the next available agent call you back from the queue.
You will be returned to the Time Switch configuration. For your closed event, click Select Destination, then Voice Mailboxes. If you wish, you can re-use the one previously created, or alternatively you can create a new mailbox for after hours calls, in case you wish to have a different mobile number or email address for the receipt of voicemail. If creating a new one, please repeat the New Voice Mailbox step above, using the appropriate details.
If they don’t leave a message, you’ll never know who called. Some people may assume they should just call back later. But if you prefer to get back to them at your leisure, encourage them to leave a message.
1. The Lever. A lever is a bit of information that shows you know what you’re talking about and how to leave a message in a way that convinces them this isn’t a cold call.
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Thank you for calling [Company Name]. To celebrate the holiday season, we are offering limited-time discounts on all purchases. Please ask your account representative about them today! To place an order, press 1. To follow up on an existing order, press 2. To speak with a representative about our products, press 3. If you have a billing question, press 4. To repeat the menu options, please press the * key. 9. Holiday Closures
4.) Bienvenue chez John Doe. Vous pouvez nous contacter pendant les heures de bureau du lundi au jeudi de 9h à midi et de 14h à 16h et le vendredi de 9h à midi. Nous vous invitons à nous donner votre demande par mail sur [email protected] et nous reviendrons vers vous dès que possible. Merci.
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See our blog on Auto Attendant Greeting Scripts for more advice on auto attendant scripts.
“Hi, this is [name]. I’m either on another call or am away from my desk. Please leave your name, contact details, number and your reason for reaching out and I will get back to you as soon as possible. Thank you for calling.”
Your voicemail message should ideally answer all of the following requirements: Brief -- nothing bores callers as much (or makes them hang up as often) as long voicemail messages; Informative -- if it's your professional voicemail, say your name, business, and if necessary, department. Let your callers know when to expect a return call
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This is the message that your customers hear when they call during business hours. Greetings often have a short welcome message and list the menu options.
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Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
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Use the following short voicemail greetings to get to the point quickly and invite them to leave a message. 6. "Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you." 7.
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Many companies offer an escape option so that if a caller ends up in a staff member’s voice mailbox, he or she can “escape” out of the mailbox and go back to the attendant menu. Use a customized auto-attendant for this situation. If you would like to leave a voicemail, please press 1 and leave your name, number, and a brief message. If you would like to return to the main menu, please press the # key.
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You have reached (Your Name) at (Your Business). I was unable to take your call, but if you leave a brief message I’ll call you back as soon as possible.
When asked to press a number, pause on the phone/mic icon and click a number under the DIAL PAD tab.
5. Howdy, right here’s [your name]. I will’t receive to the phone true now, but please toddle away a message with your title and quantity, and I’ll receive aid to you as rapidly as that you just can be ready to assume.
Assign an existing schedule—Select a previously created schedule from the drop-down.
Each of the Button fields corresponds to a number on the caller's phone keypad. In this example, we're using Button 1 for sales ("Press 1 for sales"). For the key that corresponds to your IVR announcement, from the dropdown select Time Switches, then New Time Switch. If you would like to always route to a queue, instead of a time switch, select Queues, then New Queue and skip to Queue Setup below.
Tip: write down what you’d like to say, and then read it when you are recording your greeting. Try not to speak too quickly. Then, play the recording back to make sure you like how it sounds. Working in Community Mental Health with Katie Fleming: Ep. 22 Podcast Top 50 Counseling Blogs Counseling Resources 50 Free Open Courseware Classes About Psychology and the Human Brain Education Psychology 18 Beautiful Infographics About the Human Brain Brain Psychology
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1. Howdy, you’ve reached [your name]. I’m at this time unavailable, but toddle away your title and quantity and I’ll return your name as rapidly as I will.
Click Auto Attendant and then select the auto attendant to disable from the list. 3
-Hello? Oh hey wait a minute I can’t hear you… Sorry, hold on… Nope, still can’t hear you. You want to know why? Because I’m not here right now. So leave a message at the beep.
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Website: https://www.openphone.co/blog/21-professional-voicemail-greeting-examples/
9. The Skill Demonstrator. You may decide to demonstrate your skills through the voicemail message you leave your prospects. This works perfectly if you deal with selling your skills and expertise to your customers.
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Thanks for calling [Company Name].For more information about our products, press 1. If you have troubleshooting questions, press 2. For billing questions, press 3. For a Dial by Name directory, press 4. For our regular business hours, press 5. If you know your party’s extension, please dial it now. For all other inquiries, please stay on the line, and a representative will be happy to assist you. 5. Offering the Operator First
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You should acknowledge that right off the bat by apologizing that they couldn't reach you directly.
To improve a a business voicemail greeting, keep these eight rules at the forefront of the creative process: Avoid turning customers off with overused and impersonal phrases like “your call is very important to us..." Avoid leaving customers unsure by not immediately telling them the business, department, and/or person they’ve reached. Avoid leaving customers confused with too many details and complications; just keep it simple. Avoid messages longer than 25 seconds. Do apologize for being unavailable at the moment. Do invite the caller to leave a message. Do tell the caller when they can expect a return call and actually follow through within that timeframe. Do tell the caller about any applicable alternative options of contact and information- website, live chat, email, social media, or emergency numbers. Voicemail Greetings 101
“Hi, this is [name]. I’m either on another call or am away from my desk. Please leave your name, contact details, number and your reason for reaching out and I will get back to you as soon as possible. Thank you for calling.”
15. "This is Bond. James Bond. Okay, it's really [your last name]. [Your first name] [your last name]. I'll get back to you as soon as I'm done helping M16 save the world — which will probably be tomorrow at the latest. Have a good day."
1. Personal Business Voicemail Greeting. Your personal voicemail greeting should be brief and to the point. State your name and your availability, project a welcoming aura, and ask the caller for whatever information you need from them. Hi, you've reached the voicemail of Mike Downing. I'm not available to answer the phone right now.
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If the call is after hours, then it must REALLY be an emergency (C-level or high level manager) so one of us will answer. Anything else goes to the help desk. If you designate a phone number for anything other than an emergency, then 9 times out of 10 people will call you for piddly little stuff that they could just send to help desk.
In this quick guide, we’ll take a look at what makes a good business voicemail greeting, breaking it down into the elements that every voicemail greeting should contain.
Hi. You have reached [Business Name]. Our offices are currently closed for the holiday season. We shall return on January 2, 2020, working office hours from 9 am to 5 pm, Monday thru Friday, closed Saturday and Sunday. Until then, please leave a short message and number, or email address, and we’ll get back to you shortly. Thank you for calling.
For each assigned function, enter additional information or phone numbers and extensions to transfer calls. Edit a Greeting for a Business Hours Auto Attendant
“Good morning. You’ve reached the voicemail of [your name]. Today is [date]. Please leave me a message with your name and contact information. Oh, and here’s my motivational quote of the day: [read quote].”
9.) Bienvenido/a a John Doe. Lo sentimos, en estos momentos no hay nadie en nuestras oficinas. Por favor, déjenos un mensaje con su nombre y número de teléfono tras escuchar la señal. Le devolveremos la llamada tan pronto como sea posible.
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Happy [Monday!] You’ve reached [Jessica on the Business Development Team at LinkedPhone]. I’m presently out of the office [for a meeting until late this afternoon]. Please include your name, number and the reason for your call and I’ll get back to you ASAP. Thank you and have a fantastic day!
You can record a personal greeting, or you can use one of the pre-recorded CenturyLink greetings. Follow the system prompts to select your greeting:
10.) Olá e bem-vindo para John Doe. Por motivos técnicos, não podemos atender a sua chamada no momento. Obrigado por sua compreensão. Estamos trabalhando em uma solução. Se você quiser, você pode deixar uma mensagem em nosso site www.johndoe.de = Obrigado e até breve.
Whether it’s an out-of-stock product, a canceled event, or social media snafu, there are times when your business may see an influx of frustrated callers. While it is important to address their concerns head-on, you may not be able to answer each call as it’s received. Make sure you use best practices for dealing with angry customers, and that your voicemail greeting sets the appropriate tone. Avoid defensive language, validate their concerns, and keep them informed as to how you are handling the situation.
5. "Hello, [Person's name] is chasing new adventures and is no longer with [Company name]. Please forward all future requests to [New or interim person's name] at [phone number]. Thank you!"
That’s the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below.
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A formal voicemail greeting is one with a professional tone. It could be for a business or for personal reasons. Formal voicemail greetings are designed to impart a sense of authenticity. They leave the caller with a sense of trust in your abilities, whatever they may be.
Choose your busy greeting from the drop-down menu next to If busy use greeting from: System—This plays the system default greeting. Personal—If this option is selected, choose the file to upload.
In order to maintain excellent communication standards during this time, please utilize the following templates that were designed to ensure our students, internal service providers and members of our community receive consistent and clear information regarding modified service delivery.
Friendly Voicemail Greeting Example. Hello, this is [your name] at [X company]. I am currently unavailable. My office hours are Monday through Friday, from 9 am to 5 pm. Please leave me a message with your name and phone number and I’ll get back to you within [one, two, three] business day[s]. Have a wonderful day.
Website: https://grasshopper.com/blog/perfect-voicemail-greetings-10-tips-for-recording-effective-and-professional-messages-plus-examples/
On the Business Hours Schedule page, assign an existing Business Hours schedule in the Select an option drop-down, or create a new schedule. Click Next. 5
