This article is about the second main type of greeting – the voicemail greeting. All businesses should have professional voicemail greetings at the company level (i.e. your general business number), department level (e.g. customer service), and employee level, where applicable. It’s important that each of these voicemail greetings align with the brand and personality of your company to ensure that every caller has a consistent experience. Let’s dive in!
1. Short Business Voicemail Greetings. Hi there, you’ve reached [your name] at [X company]. Thanks for calling. I'm unable to answer the phone but if you leave your name, phone number, and message.
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1. Hi this is [you name], I’m either away from my desk or on the phone, please leave your name and number along with a short message and I’ll be sure to get back to you.
"Thank you for calling [your business name]. Due to concerns for public health related to the COVID-19 Coronavirus, we have staff members working remotely and on shortened hours. We appreciate your patience as we reply to callers as efficiently as we can. Please note that our temporary office hours are [opening time to closing time]. Appointments scheduled through [end date] have been disrupted.
2.( مرحبا بكم في .JohnDoe للأسف أنتم تتصلون بنا في وقت خارج ساعات العمل الاعتيادية. يمكنكم الاتصال بنا من الاثنين إلى الجمعة من الساعة 08:00 صباحا إلى6:00 مساءا، ويوم السبت من 09:00 صباحا إلى 4:00 مساءا. يرجى ترك رسالة أو إرسال بريد
800-555-1212If this is an emergency, please call my answering service at 1-800-555-1212. The answering service is operational 24-hours a day, seven days a week. Alternatively, please leave a detailed message explaining the reason for your call after the sound of the beep and I will return your call as soon as possible. Thank you.
You can record a personal greeting, or you can use one of the pre-recorded CenturyLink greetings. Follow the system prompts to select your greeting:
Some research has shown that each time you leave a message, the chances of a callback go up about ten percent! Here’s how it works out: 1st voicemail = 11% callback rate. 2nd voicemail = 22% callback rate. 3rd voicemail = 33% callback rate. According to Zoominfo, the average callback rate after one call is just 4.8%.
Tips: There is a default greeting for the Auto Attendant, which is erased when you upload your own file. Make sure your greeting explains each option that you have set up, and which key caller needs to press for it. You may also want the greeting to explain that callers can dial an extension at any time.
– Thanks for calling. This is (name). Today is a Friday and I am working from our corporate office. If you need to reach me immediately, please call (number). Otherwise, please leave me a message and I’ll return your call as soon as possible.
Your voicemail PIN can be any number 4 to 15 digits long. Be sure to make note of it because you'll need it to access your messages in the future.
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Doing this helps you understand what the prospects are looking for and what they are expecting from you which will in turn help you to cater to them better.
Add Specific Numbers—Forwards calls from up to 12 numbers that you define. 12
3.( مرحبا بكم في .JohnDoe حاليا لا يمكننا الرد شخصيا على مكالمتكم، من الممكن أنكم تتصلون بنا خارج ساعات العمل. يرجى ترك رسالة لنا مع اسمكم ورقم هاتفكم - سوف نتصل بكم مجددا في أقرب وقت ممكن. شكرا لكم و الى اللقاء.
Constantly receive in options the contributors who will be listening to your skilled voicemail greetings. What form of tone and data resonates with them?
5. Don’t Forget To Smile. Smiling is a total game-changer when it comes to the tone of your voicemail greeting. We’ve all heard someone smiling through a phone, but we rarely think about how different it sounds when we do.