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Written by Aja Frost @ajavuu
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The general voicemail greeting is used as the default voicemail greeting if you don't set any other greeting type. Occasionally, during events like power outages, even if you've set another greeting, your personalized programming might be wiped out. Or you might simply forget to change the greeting after returning from vacation.
“Good morning. You’ve reached the voicemail of [your name]. Today is [date]. Please leave me a message with your name and contact information. Oh, and here’s my motivational quote of the day: [read quote].”
While they are listening to your voice, they are internally deciding whether or not it is worth their time to continue or hang up. Look at your voicemail message as its own short advertisement.
Voicemail greetings can include any information you’d wish to convey, such as special sales, bargains, alternate phone numbers to use, or your company’s normal working hours.
We have a UCM6304 with an after hours voicemail box that sends emails to employees but we would like to expand that to calling the cell number of whoever is on-call…in other words, a client leaves a voicemail in the after hours voicemail box and the UCM then calls an external number. An after hours call from a client is very rare for us so we don’t have employees sitting awake all night
Still within Queue Settings, click Timeout Destination, then select Ring Groups and New Ring Group. If you have an existing ring group of mobile numbers, you may instead select that here.
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Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
10. Uncovering Competitor Info. When it comes to sales voicemail scripts, even the smallest details of a message significantly impact the response rates.
For those with voicemail greetings that get changed about as often as a new president is elected, know that this is doing a serious disservice to the caller-recipient relationship. It signals to callers that the business is anything but an authority, most likely not very detail oriented, and has questionable overall credibility and competency.
You’ve reached the voicemail box for our customer support team. If you’d like to return to the main menu, press 9. Otherwise, please leave your name, account number, and brief description of your problem, and a customer service agent will return your call within one business day.
You can’t always get to the phone when clients, partners, investors, or colleagues call you. When this happens, a professional voicemail greeting helps you make a positive impression and tells them what to do next. There are a variety of ways to convey your message. If you’re not sure what type of message to record for your own voicemail box, here’s a definitive guide to get you started.