When the new Auto Attendant is created, there are two menus that are created automatically, which are business hours and after hours. Business hours can be deleted or edited. Therefore, the first step is to set up the Auto Attendant Schedule is to edit these 2 default menus. You can always create additional menus if needed.
Note: the default prioriy can be temporary overriden for Holidays. Please see the Events section.
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Create a new schedule—Create a new name for the schedule and select the business hours. Edit Business Hours Menu Options for Auto Attendants
After hours menu is always enabled by default. It cannot be deleted or disabled. Any time period not covered by any other business hours menu will be set to after hours by default.
In the Calling User Portal, you can manage your voicemail settings, like when you want your voicemail to be active, message storage settings, and how you would like to be notified of new voicemail messages. You can also set up your voicemail greetings. Choose When to Send Callers to Voicemail Choose Where to Store Your Voicemail and Fax Messages Enable Voicemail Notifications Allow Callers to Transfer From Your Voicemail Greeting Set Up Your Voicemail Greetings Choose When to Send Callers to Voicemail
“Hey, this is [your name] over at [XYZ company]. So anyway I’m about to give in my resignation right now. Please don’t call here again. Just kidding!
4. Product-Focused. Thanks for calling [Company Name].For more information about our products, press 1. If you have troubleshooting questions, press 2. For billing questions, press 3.
Just because you can doesn’t mean you should! However, you do want to have great voicemail greetings when you do need to use voicemail. After Hours Message: Hello. Thank you for calling Dr. Brown’s dental office. Your call is important to us.You have reached us after hours. Dr.
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3.) Herzlich willkommen bei Mustermann GmbH. Momentan können wir Ihren Anruf leider nicht persönlich entgegennehmen, oder Ihr Anruf erreicht uns außerhalb der Geschäftszeiten. Bitte hinterlassen Sie uns eine Nachricht mit Ihrem Namen und Rufnummer - Wir rufen Sie dann schnellstmöglich zurück. Vielen Dank und auf Wiederhören.
1. Limit Background Noise. If you’re recording your greeting from the back of a New York City cab with the windows down, it’s gonna be pretty obvious to your callers.
Before moving on to learning about voicemail message templates, let’s learn some tips to effectively take phone messages. Tips for Taking Phone Messages Effectively Creating a phone message template is the first step in starting a good phone communication procedure – but …
Visual voicemail on a Skype for Business desktop phone, Skype for Business app, or the Lync client for Mac.
"[Auto-attendants] assist a business of any size in presenting a more organized, efficient, and, if necessary, more robust picture of itself,” points out Brandi Armstrong, Co-Founder of Telecentrex and blogger on evancarmichael.com. The right greeting can make the difference between a frustrated customer or a satisfied one.
Website: http://forums5.grandstream.com/t/after-hours-voicemail-notification-call-external-number/48845
ProTip: When recording a business voicemail greeting, do a trial run and listen to your message once it’s recorded to make sure it sounds great.
In this case, the agent shows concern for the customer and wants to serve him in the best possible manner. The agent is also polite and courteous.