After helping tens of thousands of companies set up voicemail systems, we’ve learned that there is no set of rules defining what makes a great business voicemail, but there are definitely some key points that you should aim to hit. Before you hit the record button for your voicemail message, take some of these tips into account:
15. “Hello, you’ve reached the Sales Department at [Company name]. All of our representatives are currently helping clients [insert goal such as, ‘achieve 40% growth through streamlining HR’] and are unable to take your call. Instead of putting you on hold and taking up your valuable time, please leave your name, company, and phone number and we’ll give you a call back ASAP. Thank you!”
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6.) Welcome to John Doe. Due to maintenance, we can not take your call at the moment. You're welcome to write an email to [email protected]. Your mail will be answered by our employees as soon as possible. We apologize for the temporary restriction! Thank you for your understanding
If they don’t leave a message, you’ll never know who called. Some people may assume they should just call back later. But if you prefer to get back to them at your leisure, encourage them to leave a message.
Are you on the hunt for more great business tips? Why not take a look at some of our other blog posts, like how to waste less time and boost efficiency? And remember, you can always get in touch with all your queries.
A general voicemail greeting is what callers will be greeted with if you are unable to answer the phone at work. It is the everyday greeting, used as the default, unless you have set up a temporary greeting, such as an away message while you're on vacation, or a special message …
15. Howdy, you’ve called [X Business Name]. We are at this time closed. Our opening hours are [State opening hours]. Please consult with our firm internet attach at [company website URL], or email us at [X email address]. Whilst you’d admire a callback, please toddle away your title and receive in contact with quantity, and our team will receive in contact with you within 24 hours.
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1. Hi this is [you name], I’m either away from my desk or on the phone, please leave your name and number along with a short message and I’ll be sure to get back to you.
12. “Hello, you’ve reached the Customer Support department at [company name]. We are unable to take your call at the moment. We know your time is valuable so instead of placing you on hold, let us call you back! Please leave your name, phone number, the reason for your call, and two different times that are convenient for you to receive a call back from us. Thank you!” Get a better idea of your caller’s schedule by asking them for a few different times you can call back. Their time is important, too!
A relatively unprofessional one — like mine, for instance — does the opposite: It encourages prospects, recruiters, and potential connections to run in the other direction.
24. "Thank you for calling [company]. We're closed for [holiday] from [date] until [date]. Please leave your message and we'll get back to you as soon as possible. Have a happy holiday season!"
Hi, you’ve reached Customer Service. We are busy assisting other customers at the is time. Please leave a detailed message with your order number or customer ID, the reason for your call, and the best number to reach you. A Service Specialist will return your call as soon as possible.
With Intermedia Unite you can set up the Voicemail notifications for your Auto Attendant and listen to the Voicemail messages in your HostPilot.
Website: http://www.littlethingsmatter.com/blog/2010/03/08/make-a-positive-impression-with-your-personal-voicemail-greeting/
The importance of voicemail messages for your business. Voicemail is often the first point of contact a new customer has with your business. In the case of a cold call, it may even be the first impression your business leaves a customer—and a bad …
While deciding on a greeting remember that while it is important to be friendly, do not try to be cute or overtly sweet. It is not necessary to state the obvious details. It may be a good idea to change your voicemail message as often as possible. Also if you are recording a message for a business organization, it is important to let the caller know how to skip the message that is playing. If it is possible then giving an alternate number where the caller can reach you is always a great idea. Given later in this article are some examples.