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Let callers know that your business is closed but their call is still important. With after hours business voicemail greetings, you can give them emergency options or a commitment to call them back by allowing callers to leave a voicemail for an employee or department.
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17. “Happy Holidays from [company name]. Our hours are a little bit different this holiday season. [List hours]. We hope it’s not an emergency, but if so, we’ve got you covered. Contact us at [company email/other support lines] and we’ll get back to you ASAP. For all other inquiries, we’ll contact you when we are back from the holiday – we might be a few pounds heavier but eager to speak with you! Happy Holidays.” Things happen during the holidays, we know. Let your callers know you are still there just in case!
1. "Hi, you've reached [your name] at [your company]. I'm unavailable right now — probably helping [type of company] get [X results, e.g. ‘ double their leads in 60 days,' ‘hire the best and brightest engineers,' ‘convert 40% more customers.']
When your small business is closed, ensure that your callers know that! If appropriate, you might want to reiterate your business hours to manage callback expectations.
If you will have agents in multiple queues, and would like them to be able to identify which queue the call is coming from, you can set Caller ID Prefix to a short text string which will show on the receiving handset as part of the Caller ID. For example, if this is set to SUP and a call is received from 0712345678, the handset's caller ID will show SUP 0712345678. In the Queue Timeout field, select the maximum amount of time a caller can be in the queue before they are sent to the mobile overflow.
1. Top Business Ideas 2. Pro Business Guides 3. How to Get Money! 4. Communicate Properly 5. Catchy Names for your Business 6. Creative Slogans for your Business 7. Market Your Business
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“Hey, this is [your name] over at [XYZ company]. So anyway I’m about to give in my resignation right now. Please don’t call here again. Just kidding!
Thank you for calling. You have reached (Your Name) at (Your Business). Please leave your name, number, and a brief message and I’ll return your call as soon as possible.
Hello, you have reached the firm of real estate agent X. I am currently in a meeting with a client, but I will get back to you as soon as possible. Kindly leave your name, your reason for calling and your contact number so that I can get back to you at the earliest. If there is any kind of urgency, you can get in touch with me at Y number.
1. Press the fixed key with the envelope graphic, or dial the phone’s phone number.
You’ve reached the voicemail box for our customer support team. If you’d like to return to the main menu, press 9. Otherwise, please leave your name, account number, and brief description of your problem, and a customer service agent will return your call within one business day.
For button 3 in this example, where the option has a mobile overflow and after hours mobile routing, please skip to Queue Setup - with Mobile Divert overflow
If you have a main business phone number that’s shared with the customers or publicly listed, you’ll want to make sure it has a professional voicemail message to greet callers. Here are sample greetings you can use to help you craft your own.
4. Howdy, right here’s [your name]. I’m unable to expend your name true now but toddle away your title and quantity, and I’ll receive aid to you as rapidly as that you just can be ready to assume.