Website: https://www.quora.com/How-do-I-sound-professional-in-emails-and-not-come-off-as-pretentious
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Your voicemail recording should include several key elements to communicate with your customers. The most important parts of your greeting are: Announcement and identification (“Hello! You’ve reached [your name] with [your business’s name]”) A brief apology (“I’m sorry, but we are unable to take your call as we are [closed, assisting guests, away from the desk, etc.]”) Invitation to leave a message Information you want from them (“Please leave your name, number, and reason for calling”) Promise of a callback and timeframe (“You’ll hear from us within 24 hours!”) How to Sound Your Best
2.) Bem-vindo a John Doe. Infelizmente você está nos ligando fora do horário comercial. Você pode nos contatar de segunda a sexta-feira das 8:00 às 18:00 e sábado das 9:00 às 16:00 horas. Por favor deixe uma mensagem ou nos envie um e-mail para: [email protected]. Entraremos em contato o mais rápido possível - Obrigado.
* Need a second phone number or second line? How about several? Pick a vanity number or a local number from nearby area codes for your business, side hustle or classified listing.
In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area. Otherwise, stick to your Company Wide Voicemail Greeting, but remove the stated hours and tell callers that you're currently closed. Thank you for calling Cutlass Technology. Our store is currently closed. Please leave your name and phone number so that someone from our team can follow up with you. For more information, please visit www.cutlasstechnology.com
“Hello, you’ve reached [X company]. We can’t take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours.” “Hi, you’ve reached [company]. Unfortunately, we’re currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP.” “Hi, you’ve reached [company]. We’re available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you’d like us to call you back, please leave your name and number after the beep.” “Hello, you’ve reached [company]. If you’re looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to hear our lovely voices? Leave your name and number, and we’ll return your call straight away.”
Website: https://www.att.com/ecms/dam/att/smb/help/pdf/ATTPhoneforBusinessVoicemailUserGuide3.6.2020.pdf
Make it as easy as possible for your prospects by including your phone number near the beginning of the message, then repeating your contact information near the end for good measure.
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Website: https://www.snaprecordings.com/blog/preparing-your-business-messaging-for-covid-19-impact
2. Mention Hours of Operation Upfront. Most callers expect their call to be answered. Once they realize that your office is currently closed, the most important piece of information they probably want to know is your standard business hours.
This is because when you smile, your vocal cords are being stretched differently, requiring different muscles and giving your voice a distinct tone. After Hours Business Voicemail
Add Specific Numbers—Forwards calls from up to 12 numbers that you define. 12
Give everyone on your team their own extension. Create department and employee extensions that ring multiple phones in any order and forward anywhere: home, office, or cell phones.
Maybe I sparked a little creativity in you. Or maybe you already have the world’s greatest voicemail greeting. Either way, please share in the comments below:
Website: http://soundcommunication.holdcom.com/bid/67458/Personal-vs-Business-Voicemail-Greetings