Sometimes a little humor is the perfect tactic to break through a prospect's defenses and get them to call you back. This script adapted from Michael Freer will make your leads chuckle and be much more inclined to respond.
Tip: If you are a larger business and this is a voicemail that pertains to the general business number, then you want to sound professional and provide as much information as you think is necessary for a potential client. Usually, the company website URL or the company email is a good way to get the customer to contact you through other means.
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You can record a personal greeting, or you can use one of the pre-recorded CenturyLink greetings. Follow the system prompts to select your greeting:
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Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.
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Hi, you have reached the voicemail box of X. I am currently busy with a client of mine and hence will not be able to take your call right now. Kindly accept my apologies for the same. Please leave your phone number, name and purpose of your call so that I can get in touch when I am free. Thanks for understanding.
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10.) Hello, and welcome to John Doe. For technical reasons we can not take your call personally. Thank you for your understanding. We are working very hard on a solution. If you want, you can leave a message on our homepage www.johndoe.de - Thank you and goodbye.
The tips outlined above will ensure you leave quality messages your prospects want to respond to. Go ahead and start implementing them. Rehearse multiple scripts and experiment with different approaches.
* Not just a robocall blocker! Block any non robocall phone number using a personal blacklist.
Sounding professional when customers call your business is critical to the vitality and growth of a business. Remember that the person on the other end of the call is a human being and they are calling for help, guidance, answers, and to determine if they will invest in your brand or not. Make sure conversations are kept professional, focused
5. Emergency Situation Voicemail Greeting. In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area.
A DUI attorney needs to be available on urgent notice as the clients can get mired into specific charges anytime, anywhere. Let us analyze how the ideal attorney voicemail scripts should be.
2. Hi, you’ve reached [your name]’s voicemail box. I can’t come to the phone right now, but if you leave your contact information I’ll get back to you within 24 hours.