You can forward all incoming calls dependent on a set of criteria that you define.
"The way I see voicemail is that the main purpose of it is to direct the prospect to your email. You only really have five or 10 seconds within that voicemail to capture their attention, so I have a specific script that I use which makes sure that they know who I am and where I'm calling from so that they can go back to their inbox and then search it up...I'll say, "Hi Scott, this is Florin calling from Loopio. I sent you an email yesterday regarding improving your RFP response process. But I have not heard back from you. Can you give it a quick glance and reply back? Again it's Florin calling from Loopio.'"
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I would highly recommend Sound Telecom on every level. First-class operation. Professional and responsive. Not one complaint or concern.
You might also consider giving them the option to skip your voicemail message completely by pressing another key (again, check with IT). You also want to make callers aware what you will return their call, instead of telling them that you will try to return their call--and let them know when you are likely to do it, if possible. If necessary, provide additional or emergency information in your voicemail greetings. My dentist, for example, lists his cell phone number for emergencies.
I am currently away from the office and will return on
20. “Hello! Thanks for reaching out to [company]. We’re closed today for the holiday, and will reopen tomorrow, [date]. If you leave your name, number, and a brief message, we’ll give you a call when we’re back in the office. Thanks again, and have a great [day, week].”
Will prospects even listen to my message, or will it just be deleted as soon as it's received? If my message is heard, what are my chances of getting a response? Shouldn't I just focus on email and forget sales voicemails altogether?
HI, you’ve reached (name). I’m so sorry I can’t pick up the call right now because I am standing right behind you. GOTCHA.
13. “Hi, you’ve reached [company]. We’re available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you’d like us to call you back, please leave your name and number after the beep.”
Website: https://courteouscom.com/industries/finance-and-insurance/claims-adjusters/
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6. Don’t Overthink, Just Keep it Short and Relevant. The main point that we want to drive home with this article is that you shouldn’t overthink your business voicemail greeting.
We are happy to answer all of your questions in just a moment, hold the line and we’ll be with you shortly.
8. Select a standard greeting, or create a custom one. You will usually be given the choice to either select a standard greeting or record a custom one.
This is it. If you are not satisfied with the custom voicemail greeting, then follow the same steps and do it again.
– Hi, this is (name). I’m sorry I cannot take your call right now. Please leave a detailed message after the tone along with your name and telephone number. I will give you a call as soon as I return. Thank you.
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