Our blog is authored by Dr. Barbara LoFrisco, a Tampa, FL-based licensed mental health counselor, licensed marriage and family therapist, and certified sex therapist.
A Dial-by-Name Directory is a feature commonly used by large company phone systems. Available with UniTel Voice, callers may use their keypad to find an employee by his/her last name when they do not know the specific extension.
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If you’ve been following along with my series of articles on phone skills (Have You Heard of the Telephone?, If They Aren’t Available, Should I Leave a Voicemail?, “I’d Call My Prospect, But I Don’t Have Their Number”, How to Get Past the Receptionist, Answer the Phone!) by now you should be well on your way to mastery of the single greatest sales tool ever invented: the telephone.
Call Blasting is what we call Simultaneous Call Forwarding. It allows multiple phone lines to ring at the same time, such as your home phone, cell phone, or other office lines. This reduces caller wait times and keeps you in continuous communication with your customers.
I appreciate your efforts at customer service. My clients receive the same impression and think better of my company.
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"Hello, you've reached [name] at [company]. I'm unable to come to the phone right now. Leave your name and number, and I'll return your call as soon as I'm free. Thank you."
5. Holiday Voicemail Greetings. Happy [X holiday]! You've reached [your name] at [X company]. I am currently out of the office, but please leave me your name, phone number, and the reason you are calling, and I’ll return your call after the holidays.
highlight tape symbol and press 'OK' to dial the voicemail. When voicemail answers, enter password. To dial in from Dial your DDI No & wait for message to start, outside the office: Dial * #, enter mailbox No (Extension number) and password Standard voicemail options *Enter *See above on how to enter the voice mail Voicemail 1 2 3 4
Whoopee, a call. I wonder who this could be? No…wait…don’t tell me…Oh yeah. Sorry, you bore me.
Prepare for alpha test of Beep Software revision 1.05. Counting down to test: 5… 4… 3… 2… 1…
* Add an auto attendant, virtual receptionist or e-receptionist with menus so callers can press a key to connect their call to a partner, assistant or any other phone number.
Hi, you've reached the main voicemail for [business name]. We pride ourselves on exceptional customer service, so please either leave a message with your …
8. If you're a manager, when introducing members of your team, say, "We work together," rather than, "They work for me." "You'll get far more respect from your team and it shows that you're part of the team, not above it."
Are you struggling to come up with a voicemail greeting that you believe in? Do you find that everything you record comes out too casual, overly professional, or doesn’t seem to touch all of the bases that you want it to?
The first two are voicemails for prospects you haven’t spoken with yet, the next one is for when you’re calling a prospect or client back, and the last example is for when your prospect or client isn’t calling you back at all:
Before we get into business voicemail greetings, here are some interesting facts about voicemail messages to think about. 75% of all business calls are not completed on the first attempt. 60% of all incoming calls are less important than the work they interrupt. 90% of all written messages contain incomplete information.