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Good voicemail greetings should include your name and/or company, your reason for missing the call or an apology, and instructions for leaving a message. Use Emojis in your Business Communications? Than Check Out These! Why Analytics Are the Hot Topic at This Small Business Conference How Zoho Bookings Helps Your Business Grow What Can Small Business Learn From the Rich and Successful? 5 Tips for Building a Great Website for Your Business The A to Z of Business Telephone Systems Annie Pilon is a Senior Staff Writer for Small Business Trends, covering entrepreneur profiles, interviews, feature stories, community news and in-depth, expert-based guides. When she’s not writing she can be found on her personal blog Wattlebird, and exploring all that her home state of Michigan has to offer. Small Business Trends is an award-winning online publication for small business owners, entrepreneurs and the people who interact with them. Our mission is to bring you "Small business success, delivered daily."

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Our blog is authored by Dr. Barbara LoFrisco, a Tampa, FL-based licensed mental health counselor, licensed marriage and family therapist, and certified sex therapist.
A Dial-by-Name Directory is a feature commonly used by large company phone systems. Available with UniTel Voice, callers may use their keypad to find an employee by his/her last name when they do not know the specific extension. .

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If you’ve been following along with my series of articles on phone skills (Have You Heard of the Telephone?, If They Aren’t Available, Should I Leave a Voicemail?, “I’d Call My Prospect, But I Don’t Have Their Number”, How to Get Past the Receptionist, Answer the Phone!) by now you should be well on your way to mastery of the single greatest sales tool ever invented: the telephone.
Call Blasting is what we call Simultaneous Call Forwarding. It allows multiple phone lines to ring at the same time, such as your home phone, cell phone, or other office lines. This reduces caller wait times and keeps you in continuous communication with your customers.

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I appreciate your efforts at customer service. My clients receive the same impression and think better of my company.
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Assign an existing schedule—Select a previously created schedule from the drop-down menu.

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Your message should be 20 seconds at most. Remember, your clients or co-workers may listen to this dozens of times.

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    Home | Directory | News | Newsgroups | Tools | Resources | Glossary | Site Map Featuring Voice Mail Information, News, and Resources Voice Mail Services | Voice Mail Systems | Voice Mail Related | Free Voicemail Sample Greetings Sample Voice Mail Greetings A Word About Recording Your Greetings Your voicemail greeting is very important as it can be the first contact people have with you or your company. Your greeting should let the caller know who they have reached, what your status is (out of the office, in the office but in meetings, etc), when the caller can expect to receive a call back, and instructions on what to do if the call is urgent. If you have set up a personal operator, you can direct your callers who need to speak to someone immediately, to "Press 0" to be connected to one of your assistants or colleagues. Another way to make sure that your callers are informed while you are out of the office is to use a Temporary Absence Greeting. For example, if you are going to be out of town on vacation for a week, you can record a Temporary Absence Greeting informing callers that you will be unable to return their call until you return from vacation. Write down your greetings before you start. It is easier to read from the page than to try and ad lib. Here are a few sample voice mail greetings to get you started: Normal Greeting (Without pager notification) "This is (name) of (company). I'm currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks." "Hi, this is (name). I�m sorry I cannot take your call right now. Please leave a detailed message at the tone along with your name and telephone number. I �ll return your call as soon as I return. Thank you." "This is (name) of (company). I'm currently unable to take your call. Please leave your name, phone number, and your message, and I will contact you as soon as possible. If this message is urgent, press 3 to have me paged. Thanks." Normal Greeting (With Live Connect) "This is (name) of (company). I'm currently unable to take your call. Please leave your name, phone number, and your message, and I will contact you as soon as possible. If this is urgent and you need to speak with me immediately, please press 1 to have the voice mail locate me. Thanks." "This is (name) of (company). I'm currently on my line and unable to take your call. Please leave your name, phone number, and your message, and I will contact you as soon as possible. Thanks." "Hello, you have reached the office of (name) . I�m presently on another call and am unable to speak with you personally. If you will leave your name and telephone number, I will return your call. Thank you. "This is (name) of (company). I'm currently away from my desk and unable to take your call. Please leave your name, phone number, and your message, and I will contact you as soon as I return. Thanks." "Hello, you have reached the office of (name) . I�m presently out of the office or away from my desk. If you will leave your name and telephone number I will return your call as soon as I return. Thank you. "Thanks for calling, this is (name). Today is Friday and I am working from our corporate office. Should you need to reach me immediately, please call (123) 456-7899. Otherwise, please leave me a message and I�ll return your call as soon as possible." "Hello, this is (name). I�m unable to answer your telephone call. I am out of the office from (day) to (day) and will not be checking my voice mail. If you require assistance in my absence please contact (name2) at extension (ext. #). Thank you. "This is (name) from (company). I have left the office for the day. Please leave me a message and I will return your call as soon as possible." Sample �Business Hours� Greeting Script: Thank you for calling XYZ Company. If you know the extension number of the person you are trying to reach, you may dial it now. Press 1 for sales. Press 2 for customer service. Press 3 for the billing department. Press 8 to access our fax on-demand system. Press 9 for a company directory, or press 0 for the operator. Sample �After Hours� Greeting Script: Thank you for calling XYZ Company. We are currently unavailable to take your call. Our business hours are nine to five, Monday through Friday. If you know the extension number of the person you are trying to leave a message for, you may dial it now. Press 1 for sales. Press 2 for customer service. Press 3 for the billing department. Press 9 for a company directory, or hold to leave a message for the operator. If this is an emergency, please enter 911 now to be connected with the after-hours support personnel. More info Copyright © 2012 Everyvoicemail.com ~ 5089 Bristol Industrial Way, Ste C ~ Buford, GA 30518 ~ 678.318.1300

    "Hello, you've reached [name] at [company]. I'm unable to come to the phone right now. Leave your name and number, and I'll return your call as soon as I'm free. Thank you."
    5. Holiday Voicemail Greetings. Happy [X holiday]! You've reached [your name] at [X company]. I am currently out of the office, but please leave me your name, phone number, and the reason you are calling, and I’ll return your call after the holidays.

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    Enjoy your new clear, professional sounding English voicemail greeting. Please contact us anytime to discuss your English speaking goals. You can call us on +61411295828, email us at [email protected] or message us with your questions using our chat widget.

    highlight tape symbol and press 'OK' to dial the voicemail. When voicemail answers, enter password. To dial in from Dial your DDI No & wait for message to start, outside the office: Dial * #, enter mailbox No (Extension number) and password Standard voicemail options *Enter *See above on how to enter the voice mail Voicemail 1 2 3 4
    Whoopee, a call. I wonder who this could be? No…wait…don’t tell me…Oh yeah. Sorry, you bore me.

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    6. Keep Your Recording Up to Date. If your business is closing on one of its normal operating days for a holiday, or is dealing with an emergency or unforseen situation, you should update your after hours announcement to avoid confusion.

    Prepare for alpha test of Beep Software revision 1.05. Counting down to test: 5… 4… 3… 2… 1…
    * Add an auto attendant, virtual receptionist or e-receptionist with menus so callers can press a key to connect their call to a partner, assistant or any other phone number.

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    9. Preview all messages on your phone. As mentioned earlier, your email message is most likely going to be opened first on a phone. Therefore, it’s wise to understand what your message will look like in mobile email apps. What seems digestible on a massive desktop screen often looks like _War and Peace _on a mobile phone.

    Hi, you've reached the main voicemail for [business name]. We pride ourselves on exceptional customer service, so please either leave a message with your …
    8. If you're a manager, when introducing members of your team, say, "We work together," rather than, "They work for me." "You'll get far more respect from your team and it shows that you're part of the team, not above it."

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voicemail message greetings

Are you struggling to come up with a voicemail greeting that you believe in? Do you find that everything you record comes out too casual, overly professional, or doesn’t seem to touch all of the bases that you want it to?

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The first two are voicemails for prospects you haven’t spoken with yet, the next one is for when you’re calling a prospect or client back, and the last example is for when your prospect or client isn’t calling you back at all:

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Before we get into business voicemail greetings, here are some interesting facts about voicemail messages to think about. 75% of all business calls are not completed on the first attempt. 60% of all incoming calls are less important than the work they interrupt. 90% of all written messages contain incomplete information.

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38. You’ve reached [your name] at [your company]. I’m sorry, but I’m temporarily unavailable. Please leave your name and number, and I’ll return your call as soon as possible.

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