Important Elements of a Phone Message Template. A template which can be used to note and record the details of phone messages is important and very easy to make. Making use of such a template in the office would make your phone and calling procedures in the office standard and efficient.
2. If you’re out of the office: “Good afternoon. You have reached the office of [your name]. I will be out of the office beginning on [date] and will be returning on [date].
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Hi, this is Lauren Jones. I’m not able to get to the phone right now but please leave a message and I’ll call you back as soon as I can. Thank you.
1. Thank Them or Apologize. The basic rule of thumb is that callers should hear one of two things when they first connect with your voicemail — either an apology for not being able to answer the call or a “thank you” for having called.
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Your voicemail PIN can be any number 4 to 15 digits long. Be sure to make note of it because you'll need it to access your messages in the future.
Many busy businesses utilize auto attendant greetings to make a great first impression, however, if your business relies on the personal touch of a live receptionist, it is important to have a plan in place when that position is unstaffed. Make sure your voicemail greeting contains the useful information that your receptionist would normally provide. This could include: location & directions, office hours, website URL, or social media info, as well as any pertinent company information.
17. “Happy Holidays from [company name]. Our hours are a little bit different this holiday season. [List hours]. We hope it’s not an emergency, but if so, we’ve got you covered. Contact us at [company email/other support lines] and we’ll get back to you ASAP. For all other inquiries, we’ll contact you when we are back from the holiday – we might be a few pounds heavier but eager to speak with you! Happy Holidays.” Things happen during the holidays, we know. Let your callers know you are still there just in case!
Motivation: The aim of a professional voicemail is to keep the caller on the line long enough to listen to your message. You do that by motivating them enough to listen and leave their message.
Be unique in your voicemail greetings, add a human touch when creating the message.
1. 'ABC Company. This is XYZ. How can I help you? ' This phone greeting works for the same reason 'said' is the best way to mark dialog in a story. It's so common and inoffensive that it's invisible.
Adam Boalt, CEO of LiveAnswer, a provider of phone support services for small and midsized businesses, puts the voicemail abandonment rate at between 50 percent and 75 percent, depending on the type of business.
Collaborate across desktop and mobile with team messaging. Skip sending email attachments and simply drag and drop files right into chats. Update everyone in a room chat or instant message team members one-to-one. Cost: Included for all users on the Office plan.
WeChat supports voice messaging, instant messaging, video conferencing, and document sharing. In addition, users have access to a digital wallet service, allowing payment transactions to occur quickly and securely. 4. Line. The Line app allows users to exchange text, video, and voice conversations free of charge.
17. “Happy Holidays from [company name]. Our hours are a little bit different this holiday season. [List hours]. We hope it’s not an emergency, but if so, we’ve got you covered. Contact us at [company email/other support lines] and we’ll get back to you ASAP. For all other inquiries, we’ll contact you when we are back from the holiday – we might be a few pounds heavier but eager to speak with you! Happy Holidays.” Things happen during the holidays, we know. Let your callers know you are still there just in case!
Now that you are aware of the tips to create an efficient voicemail message, the next steps would be to understand from the examples below how you can get started.
Website: https://www.nextiva.com/support/articles/how-to-record-an-auto-attendant-greeting.html