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Our blog is authored by Dr. Barbara LoFrisco, a Tampa, FL-based licensed mental health counselor, licensed marriage and family therapist, and certified sex therapist.

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Making an outline of the call flow and writing out scripts for each phase and menu in it can help ensure that there are no gaps in the process from start to finish. This way, callers can reach the voicemail recording in the first place.
Add Specific Numbers—Forwards calls from up to 12 numbers that you define. 12 .

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7 Things to Include in a Voice-mail Message. 1. Identify the Voice. It is important to identify the person and department taking the call (just in case the caller gets transferred to the wrong department). This should be done by providing the department name as well as the person’s name answering the call. This also allows the caller to note Filter Type All Time Past 24 Hours Past Week Past month Contact List Found1. 212-555-1212 New Contact Listing› Tcf Bank› Iphone 5› Ally Financial› Epiphone› Ooma› Clinigen Group› Verizon› Snapfon Eztwo Unlocked› Equiniti› Byjus› Mobile Phone› The Lalit Ashok Bangalore› Serial Communication› Iphone 11› Social Media› Studio GhibliBrowse All Listing » Frequently Asked QuestionsWhat to know when recording a business voicemail?
You have reached (Your Name) at (Your Business). I’m sorry that I wasn’t able to get to the phone. If you leave your name and number, I’ll return your call within one business day.

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Before you record your automated attendant script, have the person you selected to read it rehearse it several times in front of you. Use this to fine-tune pronunciation and annunciation. After the new greeting is recorded, call your phone system immediately to check the recording for errors and make sure all options announced work as intended.
10.) Guten Tag. Sie sind verbunden mit der Mustermann GmbH. Aus technischen Gründen können wir im Moment Ihren Anruf leider nicht persönlich entgegennehmen. Wir hoffen sehr auf Ihr Verständnis und arbeiten mit Hochdruck an einer Lösung. Wenn Sie möchten, können Sie uns gerne eine Nachricht über unsere Homepage www.mustermann.de zukommen lassen. Vielen Dank und auf Wiederhören.

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To whom it may concern. You’ve tried to reach Wilbur and Ed. We aren’t here at the moment, but if you want, you can leave your contact information at the tone and one of the brood will get to you shortly. Take care, thanks for the call.

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To create a professional business voicemail greeting, businesses need to do several things:

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    Your voicemail doesn’t have to be monotonous or impersonal. What you need is something that is unique to you but works in a professional manner. Professional voicemails are important, because they’re an extension of your personal brand, reflecting what level of professionalism you offer. Use these voicemail greetings for work or personal cell phone messages […]

    2. Interactive Voice Response (IVR) Greeting. The greeting callers hear when they enter your IVR. Sample Scripts: “For English press 1. Para Español presione el número 2.”
    You don’t have to spell out every single thing that you think they might want to know. Have some faith that your callers will be able to figure things out on their own. Be natural but informative.

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    Here’s a simple clinician voicemail script if you want to keep your message to the point. Hello. You’ve reached Highland Family Counseling Services. We are currently unable to take your call, so please state your name, phone number, and a detailed message after the beep. We will return all calls within two business days.

    Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
    Start demos, webinars, and presentations in a flash. Just send a simple link to participants (up to 200) to get them to join your screen share session from any device. Cost: Included for all users on the Office plan.

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    What voice do you want to convey when speaking with customers? This may be professional, casual, or even humorous.

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    6. Prove your attentiveness to voicemail: “Good morning. You’ve reached the voicemail of [your name]. Today is [date]. Please leave me a message with your name and contact information.

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    Sending an email to each prospect before you call gives them an additional way to get in touch with you when they're ready. As you're leaving your voicemail, mention that you've sent them a quick email as well that has further details on who you are and the purpose of your call. As Florin Tatulea of Loopio explains:

    The bottom line is that a business’s situation is likely to change often and rapidly, each of which need a unique and applicable voicemail greeting to cover the circumstances and timeline. For example, callers shouldn’t reach a business-as-usual voicemail, and therefore expect a return call within the business day, if the subject they’re calling is out on vacation for two weeks. Such a lack of communication is a recipe to lose that caller’s trust and tarnish the brand’s reputation.
    5. If your claims adjuster is truly MIA, escalate it. If multiple days pass without a response or your request is urgent, you should ask to speak with a supervisor who can address your concern.

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Nutshell offers unlimited Click-to-Call so you can record and review your sales calls.

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As a bonus, here is an example of our own holiday voicemail greeting here at OpenPhone:

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While a short recording may not seem like a place to win new business, the professionalism, courtesy, and clearness that you convey in your greeting will leave a favorable impression in a customer's mind.

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Your ability to leave compelling sales voicemails may be the difference between hitting or missing your sales goals. They're that important!

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