The first two are voicemails for prospects you haven’t spoken with yet, the next one is for when you’re calling a prospect or client back, and the last example is for when your prospect or client isn’t calling you back at all:
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See our blog on Auto Attendant Greeting Scripts for more advice on auto attendant scripts.
If you’re an entrepreneur or small business owner who’s debating the benefits of getting a voicemail greeting, keep reading!
The above eight rules of engagement for voicemail greetings may sound easy enough, but they’ll require some practice to get just right. Let’s look at some examples to provide some context in how to apply the rules to various types of greetings and situations.
You can identify yourself with only your first name on a personal cell phone or home voice mail. If it is a business voicemail, I suggest including your first and last name. I would also include your title.
Will prospects even listen to my message, or will it just be deleted as soon as it's received? If my message is heard, what are my chances of getting a response? Shouldn't I just focus on email and forget sales voicemails altogether?
Hi, you have reached Angela, Senior Recruitment Specialist. If you are calling to inquire about the status of your application, you can access that information by logging into your account on our online portal, where you applied. Due to the high volume of applications we receive, it is not possible to respond directly to all applicants, only to those whose candidacy is being pursued. For additional information on our recruitment process and what you can expect, please review the FAQ page on our website. If you need immediate assistance, please call back and dial extension 6 for the Human Resources receptionist, or you can leave a message, and I will return your call. Thank you.
Here are four sample voice mail messages you can start using today to separate yourself from the other 95% of voice mails that get ignored, deleted and never returned.
5.) Benvenuti alla John Doe. Potete raggiungerci personalmente dal Lunedì al Venerdì dalle 7am alle 6pm e il Sabato dalle 10am all’1pm. Se volete effettuare un ordine o avete domande, si prega di lasciare il vostro nome, numero cliente e numero di telefono. Vi richiameremo al più presto possibile. Potete anche inviarci una e-mail a: [email protected]. Grazie per aver chiamato – arrivederci.
10. Avoid using the words "easy" and "hard" at work, and instead use "straightforward" and "challenging." "A good friend of mine recently called me out for saying something was easy.
34. Hello, this is [your name]. I’m currently out of the office celebrating [X holiday]. I’ll be back on [X date], so leave a quick message and I’ll be sure to return your call when I get back. Have a happy [holiday]!
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37. Hi, this is [company name]. Sorry we missed your call. Leave a message and we’ll get back to you shortly.
Due to the COVID-19 pandemic, our office is currently operating remotely. Please contact us by email at [insert office email address]
Click Auto Attendant and then select the auto attendant to edit from the list.
If there are other ways to get in touch with your business, or receive information about your products, you may want to include them in the after hours greeting. Websites and emails are often the most popular forms of alternative contact.