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"The phone number early in the conversation is key," advises John Crossman, CEO of real estate firm Crossman & Company. "If it is a long message with a phone number at the end, I may not even listen to it."
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This is exactly why you need to create such a voicemail that lets your prospects analyze it and give their details for you to reach out to them.
The basic rule of thumb is that callers should hear one of two things when they first connect with your voicemail — either an apology for not being able to answer the call or a “thank you” for having called. You can do both if you prefer, but keep it short and to the point.
Hi! I’m not here right now, I seem to have broken my tomatoes…You wouldn’t happen to have any tomato paste on you, would ya?
Sent over to me very quickly. Sounds great, can't wait to put it on our answerphone. Thanks
We have collected 10 of the best voicemail greetings for business applications that we could find. Our goal is to demystify this tricky form of communication, which we detail at the end of this post. But first, it will be useful to go over some general suggestions to keep in mind if you plan to write a voicemail greeting for your business.
4. Email is generally better than calling. E-mails will likely get quicker responses than voicemails. These are easier to answer on the fly and don’t require both parties to be available at the same time to discuss a particular issue.
8. Select a standard greeting, or create a custom one. You will usually be given the choice to either select a standard greeting or record a custom one.
If you’re not going to apologize or sound regretful about it, chances are you will lose on potential prospects. Mean it to your prospects how you are really sorry you can’t assist them at the moment.
10. “Hey, this is [your name] at [X company]. Right now, I’m on vacation and won’t be back in the office until [month]! Please leave me your name, phone number, and the reason you are calling and I will get back to you then. If it’s urgent, you can email details at [company email] and one of our team members will reach out to you.
Before you record your professional voicemail message, take a quick peek through these examples for some inspiration:
Use these step-by-step instructions to set up your voicemail. And don't worry if you make a mistake — you'll always have the option of backing up and changing your response.
I would highly recommend Sound Telecom on every level. First-class operation. Professional and responsive. Not one complaint or concern.
When you create a voicemail message, the next thing you need to ensure is that your prospects are aware that they have reached the right person so no confusion takes place.
A custom phone greeting is a recording that plays automatically when a customer calls. They can be set to play right at the start as a professional welcome, as a voicemail greeting, or even as an away message when you can’t answer.
If you find that your business voice message is running a bit long, break it down into sections and decide which parts you can cut out to reduce the message’s length.