5. If your job involves a lot of talking on the phone, take the time to learn the NATO phonetic alphabet. "If you need to spell something out, you'll always have a way to clarify which letter you've said without having to think about it, and it sounds more professional than, 'B as in boy, L as in...
Hello. Thank you for contacting [Business Name]. Unfortunately, we are not currently available at the moment. Our regular office hours are Monday through Friday, 8 am to 4 pm, closed during the weekend. Please leave a message along with your name and number, and we’ll get back to you as soon as possible.
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The thing with voicemail is it can be really handy when it comes to catering to your prospects when you are not available after work hours.
Hello, you have reached X. I’m going to be out of the office until Y. Please leave your name and number so I can get back to you.
In the side panel, toggle Enable Auto Attendant to off to disable the auto attendant. 4 Edit Auto Attendant General Settings
Note: I have several lessons about communicating on the telephone that may be useful to you:
Hearing this message, the following things would have happened to your prospects: They would realize that they have reached the right person so no doubts of confusionThey would understand why the person isn’t available to take the callThere is a confirmation that the minute the person is available they will cater to the prospect which is why the prospects will actually leave their contact details
1. Share basic information: “Hello! You’ve reached the voicemail of [your name], [your job title]. I’m currently either away from my desk or on the other line.
-Hello. All of our operators are busy right now, but if you’ll leave your name, telephone number, a brief message, and the time you called, we’ll get back to you as soon as possible. Thank you and have a pleasant day.
In the side panel, under Business Hours Auto Attendant, click Menu.
Make it as easy as possible for your prospects by including your phone number near the beginning of the message, then repeating your contact information near the end for good measure.
Interesting Read : Why Should You Say NO To Increasing Customer Service Calls In 2020? Best Business Voicemail Greetings examples that you can try today for your brand
Voicemail is necessary when no one can answer the phone. However, a dedicated receptionist can reduce the need for this feature and help people reach a live person. Consider live chat as well if your customers like to reach out online.
Note that the secretary has asked for the reason for calling so she can prioritize the patients who need the most help. She’s also keeping it short and to the point.
Website: https://www.thebalancesmb.com/professional-automated-attendant-scripts-2533702
Here is the classic template – adjust and adapt it to fit your product or service. In this and all examples, leave your phone number SLOWLY:
Due to the COVID-19 pandemic, our office is currently operating remotely. Please contact us by email at [insert office email address]