2. If you’re out of the office: “Good afternoon. You have reached the office of [your name]. I will be out of the office beginning on [date] and will be returning on [date].
Due to the COVID-19 pandemic, our office is currently operating remotely. Please contact us by email at [insert office email address]
.
A busy greeting should tell callers that your phone lines are currently in use. You can direct people to wait on hold or leave a message. For example, “Hello, you’ve reached [company name]. Our representatives are currently helping other customers. Please stay on the line to speak with the next available team member, or press one to leave a message and we’ll call you back.”
After helping tens of thousands of companies set up voicemail systems, we’ve learned that there is no set of rules defining what makes a great business voicemail, but there are definitely some key points that you should aim to hit. Before you hit the record button for your voicemail message, take some of these tips into account:
Some phone systems allow employees to specify a primary greeting and set secondary messages to cover absences or vacations. When creating an individual voicemail greeting, clearly identify yourself, your role, and your company, and let the caller know when you will be able to return their call.
02Hello, you’ve reached [your name] of [your company/business]. I’m sorry that I’m not available to answer your call now. Please leave your details and a brief message at the tone and I’ll make sure your message reaches the right person. This is the perfect voicemail for a department’s secretary or operatory to let those calling know that their message will be delivered when you get back.
When people call your main company phone number, a professional sounding greeting helps you welcome callers, creating a great first impression and providing them with any instructions or information you want to share.
Privacy practices may vary, for example, based on the features you use or your age. Learn More Category Utilities Compatibility iPhone Requires iOS 12.0 or later. iPad Requires iPadOS 12.0 or later. iPod touch Requires iOS 12.0 or later. YouMail Plus $7.99 YouMail Solo $17.99 YouMail Plus $71.99 more Developer Website App Support Privacy Policy Developer Website App Support More ways to shop: Find an Apple Store or other retailer near you. Or call 1-800-MY-APPLE.
Sorry, Chris and Susan aren’t here right now. Please leave your name and number after the tone. If you are calling regarding an outstanding debt, please leave your message before the tone.
2. Offer clear options. For many small businesses, the phone announcement will typically send the caller straight to a voicemail box. For larger organizations, you may decide to direct callers to a phone menu with options or forward the call to an external destination.
When you answer a call on the UniTel Voice smartphone app, you can place the caller on hold and transfer them to any extension or number. You also have the ability to blind transfer the caller or use assisted transfer to make sure the call is answered.
On this page, we’ve provided some script samples and templates of voicemail greetings and auto attendant messages you can use for your business phone, VOIP service, PBX/PABX system as well as cell/mobile/smart phone greetings. If you need help writing your phone scripts and greetings or want to have your phone recordings professionally recorded by a professional voice talent, contact Macryn
4. 'ABC Company. This is XYZ, and how are you today? ' This option is tricky, but can work well for companies that bank on personalized service and friendly interactions with clients.
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If you receive unwanted phone calls, you can avoid the hassle and wasted time of dealing with them by creating a blocked numbers list within your UniTel Voice online management portal.
5. Be Brief. The best after hours greetings are brief, direct, and punctual. Do not waste the customer's time and give them a reason to hang up by adding in unnecessary details.