3. Be courteous of your customers’ time: “Hi! You have reached [your business]. All of our staff are currently busy helping other callers. We understand how valuable your time is, and rather than keeping you on hold, we will make sure to call you back.Be sure to leave us a detailed message with your name and number.
The Best Professional Voicemail GreetingsCheck out our tips on making sure your voicemail is ready for your next missed call!
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Keep it short and sweet so that the caller can quickly leave their message and move on with their day.
02Hello, you’ve reached [your name] of [your company/business]. I’m sorry that I’m not available to answer your call now. Please leave your details and a brief message at the tone and I’ll make sure your message reaches the right person. This is the perfect voicemail for a department’s secretary or operatory to let those calling know that their message will be delivered when you get back.
1. Instead of saying, "Sorry this is late," say, "Thanks for your patience." "Using positive language in a negative situation can have a big impact on how you're remembered."
Keep it Brief. Time is money in business, so if your voicemail is long, chances are the caller will simply disengage before the cue to leave a message even sounds. Keep your voicemail short. The most should be around 30 seconds, and even that’s pressing it. We’ve grown into a country where our attention span can last only about 10 seconds in some cases, so keep it short, brief and to the point. Persuade and Engage the Caller. If someone calls your business, they already have an intention. It’s the quality of your voicemail that plays a factor if they consider you a company they’d like to deal with. This is your chance to motivate someone to engage in a meaningful conversation with you. If your voicemail is shoddy, chances are they’ll hang up, or lose motivation to continue the call. In other words, your voice mail must engage and entice someone to the point that they care enough to leave you a message.
Tap the “Play” button to play a message. Slide the small moving dot back and forth to skip part of the message or hear it again. Tap the “Pause” button to pause playback at any time. Tap “Speaker” to hear the voicemail through the phone’s speaker.
Sounding professional when customers call your business is critical to the vitality and growth of a business. Remember that the person on the other end of the call is a human being and they are calling for help, guidance, answers, and to determine if they will invest in your brand or not. Make sure conversations are kept professional, focused
If you’re an entrepreneur or small business owner who’s debating the benefits of getting a voicemail greeting, keep reading!
Before you record your professional voicemail message, take a quick peek through these examples for some inspiration:
Hello, (your name) summer home. Some are home, some aren’t. Leave your message at the tone.
3. Exclude Numbers. While the global population grows way past 7 billion, the chances of having a unique name are slim at best. Spare a thought for the John Smiths of this world.
These issues limit the quality of the recording because the amateur actor doesn’t know how to speak with the proper enunciation and cadence for phone system recordings, and there’s no experienced director handy to provide guidance.
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For customers in the Asia-Pacific region, the Caller ID Name field is auto-populated with the User Name. You cannot modify the Caller ID Name field. 1