I’m going to ask you to consider something you probably have never given much thought to: your own voicemail greeting. You may call this your outbound greeting or outgoing message. No matter what you call it, this is what callers hear when you don’t answer your phone. Or should I say, it’s what callers are forced to listen to even though they don’t want to.
45. Hi, this is [X department] at [X company]. We’re not able to take your call right now, but if you leave a quick message after the tone, our next available representative will call you back shortly.
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Telling a quick joke or including a little more information can keep you safely within the 20-second timeframe while letting the caller understand a little more about you.
Keep callers engaged while they are on hold or waiting to be transferred. Make custom announcements or sales while your callers are waiting to speak to you.
Writing a script doesn’t mean you have to write a speech. A simple greeting is fine, like this sample voicemail message:
A virtual business phone system like Grasshopper can help you create a professional, reliable voicemail greeting. It includes instant response and custom greetings, as well as access to the Grasshopper Voice Studio and professional voice talent for a one-time fee of $75. Start a free trial to experiment with the platform and see for yourself.
Want some sample business voicemail messages? Below are 21 pre-recorded business voicemail greeting examples to get you started. You’ll find voicemail examples for your business’s main phone number, your direct business line, your after-hours (or non-business hours) voicemail, some holiday-specific greetings, and your customer service line. Even better, all these voicemail greetings are free and you can download the voicemail’s mp3 file!
Image credit to Far Reach Inc. http://www.farreachinc.com/blog/far-reach/2015/01/08/ho-ho-oh-how-to-create-unforgettable-corporate-holiday-greetings
4. Waiting Message. What callers hear when they enter the waiting queue. Sample Scripts: “All of our agents are currently busy. Please hold and we will answer your call as soon as possible.”
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A clear, professional voicemail greeting is essential for job seekers and professionals living in English speaking countries. Job recruiters, managers and colleagues will all expect a good, clear, professional voicemail greeting when they call you.
Check for outages and troubleshoot problems with your home phone or internet service.
1. Gain Respect with a Trustworthy Domain. A professional email address that is consistent with your brand, and uses the same domain name as your website and shop front, builds trust and brand awareness.
39. Thank you for calling. I apologize for missing your call. I’m busy right now, but if you leave your name, number and message, I will return your call as soon as possible.
When you’re looking for a job, a good rule of thumb is to answer your phone as often as you can. You never know when a recruiter might be calling to set up an in-person meeting, or conduct a phone interview.
“Hey! You’ve reached us here at [XYZ company]. All our team is currently out of the office for the holidays. We’ll be back to work on [date] well-fed and therefore eager to speak with you!
Any time you're checking voicemail from a phone line that is not your home line, you are required to enter your voicemail PIN. Did you forget your PIN? You can reset it.