Typically, a good business voicemail greeting should comprise the following elements: A warm greeting. Your name, the name of your company and department name. Make an apology for being unable to take the call. Ask the caller to leave a message. Let the caller know when to expect a return call. How to Create or Change Outgoing Voicemail Messages Last updated Save as PDF
Consider your audience and brand voice, record a short and professional message that covers all the bases, and watch your reputation for responsiveness skyrocket. If you need a powerful and flexible phone system that includes great voice mail and answer service features, take a look at the Frontier Business phone service.
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When you create a voicemail message, the next thing you need to ensure is that your prospects are aware that they have reached the right person so no confusion takes place.
The next example is for a voicemail message left for a prospect or client you are getting back to: “Hi _________, this is ________ _________ getting back with you at (your company). I’m looking forward to speaking with you because we just (give an update here – you have a new special, new product update, added a new client they would know about), and I know that based on (their specific need you uncovered during the last call) this is going to make it even easier for you to (give the benefit you both discussed). I’m excited to share this with you.
11.) Welcome to John Doe, unfortunately you have reached us outside business hours, or we can not take your call at the moment. If you want to leave us a message, then please send us an email to [email protected] - We will contact you as soon as possible. For more information about us please visit our our website www.johndoe.de. Many thanks for your call.
"Hello, this is [Your Name] from [Your Company Name]. I'm calling because [insert reason for calling]. I'd love to talk to you about [insert benefit you can offer if they call back]. My number is [insert phone number]. I'll also follow up with an email tomorrow. I look forward to hearing what you think. Have a great day. Goodbye!"
It’s not hard to leave a professional sounding voicemail message. Save the snack and drink for later and focus on being present. After all, you aren’t calling with the intent of leaving a message; you’re calling with the hope of connecting with someone. Approach this the same way you would when you meet a client in person.
Hello. You’ve reached the offices of [Business Name]. At present, our office is closed for repairs. However, you may reach us at our temporary location, at 555-555-3432. There, we will be able to pick up your call, 9 to 5, Monday through Friday. Thank you.
Hi, we aren’t in at the moment, if you are trying to sell us something please start speaking now and hang up at the beep, everyone else start speaking at the beep and hang up when you’ve finished.
As I mentioned above, some words like ‘can’t’ are often mispronounced by non-native speakers and it can sound like a swear word!
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Here’s another funny one for those times you really want to lighten the business mood:
Wow! This has got to be one of the best reviews we have ever seen! Thank you very much for your thorough, amazing review. We absolutely love to hear from happy users and it helps us to know exactly what they love about our app. We're very glad to hear that you had a good experience with our support team even as a free user! If you ever have questions about the paid plans please feel free to reach out to us at support.youmail.com and we'd love to answer them for you. Thank you again for the amazing review! The developer, YouMail, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy. Contacts User Content Identifiers Diagnostics
8. Full Name Is Not Always Necessary. Some people have a lot of names, and most of the time it depends where they are from. You do not need to use your full name all the time, only the one or two most common names that you use - [email protected]
13. “Hi, you’ve reached [company]. We’re available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you’d like us to call you back, please leave your name and number after the beep.”
Call Routing Business Hours Call Analytics Call Masking Call Recording Customer Data Inbuilt CRM Team Management Lead Qualification Concurrent Ringing IVR Two way SMS Lead Notifications Interested in:Outgoing callsLead DistributionLead QualificationClick to CallCall BackNot sure PRODUCTS Snap Recordings Professional voice over recordings for business phone systems Products Overview Greetings Voice Prompts Message On Hold Studio Create messages in minutes using A.I. voice over technology and an intuitive message editor AMS Schedules and Bulk Uploads to your phone system in minutes PRICING STANDARD PRICING Greetings & Prompts Message On Hold PLANS & PACKAGES Word Credits Message On Hold Plans SOLUTIONS Cloud PBX Recordings IVR Recordings Call Center Recordings EXAMPLES Voices Music By Industry Scripts RESOURCES TOOLS Quoting Calculator Word Estimation Calculator Audio Converter RESOURCES How It Works Contact Us Blog Knowledge Base FAQ PARTNERS Programs Service Providers Resellers SIGN IN GET STARTED Tweet Creating solid business voicemail greetings requires a little finesse. You want to make the best impression and set the right tone. However, sometimes you need to break from the norm and create business voicemails that will do some of the work for you. Whether you are dealing with frustrated callers, want to further promote your business, or have important info to share, here are the top 8 voicemail greetings and sample voicemail scripts your business should consider.
On-hold music or a custom message keeps your callers engaged while they are being forward or transferred to an extension. You can also upload a recording advertising your business's products and services.