So long as phones can ring and eyes can see, leave a message, and I’ll get back to thee.
For When to Forward or When Not to Forward, select a Business Schedule and Holiday Schedule from the drop-down menu. 10
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5. “Hi, you’ve reached [company name]. We can’t take your call right now but we will call you back as soon as we’re available. Please leave your name, number and reason for your call. We know your time is precious, so to skip the back and forth, kindly leave a few different times of day that work best with your schedule and we will do our best to reach you then! Have a great day.” This greeting lets your caller know that not only your time is precious, but you realize theirs is as well.
IVR MESSAGE/TREE MESSAGE . This is the interactive message (ivr: interactive voice response) that you use to ask the user which extension they want to talk to. It is also called a "tree message" because there can be more than one of these messages, depending on how the company and its switchboard are structured, maybe one for each "branch".
No one should be calling during the holidays, and yet some people do. When you’re out for the holidays, create a voicemail greeting that communicates the cheerfulness of the season while still staying professional.
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Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
Hello Joan, this is Susan with XYZ Company. I’m calling to get price quotes on your shipping rate. I’d appreciate it if you could call me back at 333-333-3333. Anytime during the work week would be great. Thank you.
Hi! thank you for calling salon max and feel! Please note that all of our salon services are offered by independent providers. To book an appointment with 1 of our natural nail artist, please press 1. To book an appointment with one of our talented hair stylist, please press 2. For all other inquiries including booth rental, please press 5 and someone will return your call as soon as possible. Thank you and we look forward to you being our guest here at salon max and feel!
Even in the case of cold calls, you should have a reason for contacting people and name that reason. For instance, you might contact business owners if you specialize in business insurance. In the case of warm calls, you may be contacting people who visited your website or registered for a free webinar. Mention this when you call.
"This message is AMAZING! Exactly what we were looking for and we couldn’t be more impressed. Thank you very much! "
4. 'ABC Company. This is XYZ, and how are you today? ' This option is tricky, but can work well for companies that bank on personalized service and friendly interactions with clients.
In today’s world of digital messaging, email, and text messaging, your business answering machine message might be an afterthought. However, you’d be surprised how many people still prefer to use phones and speak to a person directly or leave a voicemail message that can be returned at a later time.
Website: http://www.eyesonsales.com/content/article/sounding_more_natural_on_the_phone_tips_that_will_lead_to_sales/
A custom phone greeting is a recording that plays automatically when a customer calls. They can be set to play right at the start as a professional welcome, as a voicemail greeting, or even as an away message when you can’t answer.
You can’t always get to the phone when clients, partners, investors, or colleagues call you. When this happens, a professional voicemail greeting helps you make a positive impression and tells them what to do next. There are a variety of ways to convey your message. If you’re not sure what type of message to record for your own voicemail box, here’s a definitive guide to get you started.
Hello, you have reached the law offices of X. Unfortunately, I am attending to another client right now, but I will return your call as soon as I can. Please leave me your name, reason for calling, and your number so I can connect you with the right department. This is far more professional than the other examples given in this guide. Lawyers should always be formal, smooth, and confident. Nobody is calling to make friends. They’re calling to get the job done. That’s why your message should be all business.