You can’t always get to the phone when clients, partners, investors, or colleagues call you. When this happens, a professional voicemail greeting helps you make a positive impression and tells them what to do next. There are a variety of ways to convey your message. If you’re not sure what type of message to record for your own voicemail box, here’s a definitive guide to get you started.
1. State Your Business Name. The first thing your callers should hear is the name of your business or organization. This assures them that they have dialed the right phone number and keeps them on the line.
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Website: https://support.zoom.us/hc/en-us/articles/360021400211-Managing-Voicemail-Messages
Website: https://grasshopper.com/blog/6-phone-greetings-for-business-that-improve-customer-interaction/
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Download a softphone and use your computer to make and receive phone calls with all the features of a traditional office desk phone. As long as you have a strong internet connection, you’re good to go. Cost: As low as $9.99 per month, per user on the Office plan.
You have reached (Your Name) at (Your Business). I’m sorry that I wasn’t able to get to the phone. If you leave your name and number, I’ll return your call within one business day.
Yes, you can be charged. This depends on the service. For example, Spectrum’s Voice Residential Services Price Guide charges $3.95 for voicemail.
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9. Verizon Visual Voicemail. This application has a minimalistic design and strictly defined functionality. When using Verizon Visual Voicemail, you get only voice mail and nothing extra.
Sorry, Chris and Susan aren’t here right now. Please leave your name and number after the tone. If you are calling regarding an outstanding debt, please leave your message before the tone.
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5. 'Hi, XYZ speaking.' It's not great for a front-line call, but excellent if you're answering a line that's already been fielded by a receptionist or other teammate.
Having a dedicated emergency contact will help make sure anything important that comes up is taken care of. Another option is directing callers to a separate answering service.
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No answer at (Member’s phone number). Voicemail message left explaining purpose of call and if Member has questions, to return my call at (insert Care Manager phone number or for Behavioral Health outreach calls, insert 24‐hour Nurse Advice Line at 1‐800‐535‐9700).
10. "Hello, you've reached [X company]. We can't take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours.