For example, perhaps you noticed that a prospect downloaded an eBook from your company's website. You could mention this in your voicemail. Something along the lines of, "Hi John, this is Mike from Company XYZ. I noticed you downloaded our guide to working with influencers…"
14. “Thanks for giving us a call! We promise it’s never a bad time for [company name], but you’ve reached us after-hours. Please leave us your name, number and the best time to reach you and we’ll give you a call when we are open.” Let’s face it, you’re not always open. Yet that doesn’t mean you don’t want to help your caller. Let them know you’ll call them right back when you’re open again.
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-Now I lay me down to sleep; Leave a message at the beep. If I should die before I wake, remember to erase the tape.
Please choose from the following menu options. To Reach our Mortgage Department, please press 1. For Real Estate Sales And Support, please press 2. To speak to our Royal LePage Reception Desk, please press 0.
If the mailbox is NOT setup, the fixed system message, "I'm sorry�" followed by the mailbox number and "�is currently on the phone" plays instead of the mailbox name and personal greeting.
* Organize leads, projects, or follow-up calls into folders. Save important voicemail forever.
I would highly recommend Sound Telecom on every level. First-class operation. Professional and responsive. Not one complaint or concern.
Telling a quick joke or including a little more information can keep you safely within the 20-second timeframe while letting the caller understand a little more about you.
If you’re an entrepreneur or small business owner who’s debating the benefits of getting a voicemail greeting, keep reading!
Setting the standard of professionalism in everything we do is our commitment to you. We pride ourselves in the care and attention given to our clients. We will give you the same courtesy and concern when we return to the line.
If you’ve been following along with my series of articles on phone skills (Have You Heard of the Telephone?, If They Aren’t Available, Should I Leave a Voicemail?, “I’d Call My Prospect, But I Don’t Have Their Number”, How to Get Past the Receptionist, Answer the Phone!) by now you should be well on your way to mastery of the single greatest sales tool ever invented: the telephone.
14. “Thanks for giving us a call! We promise it’s never a bad time for [company name], but you’ve reached us after-hours. Please leave us your name, number and the best time to reach you and we’ll give you a call when we are open.” Let’s face it, you’re not always open. Yet that doesn’t mean you don’t want to help your caller. Let them know you’ll call them right back when you’re open again.
Having a dedicated emergency contact will help make sure anything important that comes up is taken care of. Another option is directing callers to a separate answering service.
Businesses should have two main types of greetings to create an excellent call experience. The first one is what we call a “welcome greeting” – this greeting welcomes callers to your business. Typically, a welcome greeting will present a menu of call options like hours, location, or customer service. For more details on how to create a welcome greeting for your general business number, read this article.
2. Settle on a Name You Want to Use as Your Email Username. Now that you have a email service provider, you should quickly focus on settling over 2 or 3 of your desired usernames.
Knowing the purpose of the call also allows me to continue the communication through their voicemail if we end up playing phone tag. Don’t Use The Computer Generated Greeting— I get aggravated when I hear a computer generated message like, “The person you are calling at 9-4-1-5-5-5-1-2-3-4 is not available to take your call, please leave
Your call is important to us and we will get back to you as soon as possible. Please leave your full name, contact details, phone number, and availability after the beep and we will call you back straight away. Thank you!”