Adam Boalt, CEO of LiveAnswer, a provider of phone support services for small and midsized businesses, puts the voicemail abandonment rate at between 50 percent and 75 percent, depending on the type of business.
Here’s another funny one for those times you really want to lighten the business mood:
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-Hello, this is ________. I’m not home right now, but I can take a message. Hang on a second while I get a pencil. (Open a drawer and shuffle stuff around.) OK, what would you like me to tell me?
Website: https://www.indeed.com/career-advice/career-development/how-to-write-a-professional-email
An IP-phone is a physical desk phone that uses your internet connection to make and receive calls. It’s easy to set up and includes all the features of a traditional office desk phone. Cost: As low as $9.99 per month, per user on the Office plan.
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Thank you for calling Dennis Academy of Barbering. Please listen to the following options. If you would like to speak to the Administrator, press 1. To speak to the Financial Aid Department , press 2. To speak to Mr. Dennis, press 3. Or press 0 for Hours of Operation.
“Hi, you’ve called [name] at [XYZ company]. I’m currently busy [hiking through a rainforest, exploring China, climbing Mount Peru etc.] and so I can’t take your call right now. I won’t be back in the office until [date] and I look forward to hearing from you then.
Thank you for calling [LinkedPhone – Where Freedom Rings!]. You’ve reached us outside of business hours. Please select from one of the following options: [for business hours press 1; to leave a message press 2; if this is an emergency, press 0 to be directed to our 24-hour customer success team.] We are grateful for your call and we look forward to speaking with you soon!
If you are recording a voicemail message for business, be sure you include your name and your company's name, so people know who they are calling and were they are reaching them. If you do not include the business name, they may think they have mistakenly called you at your personal number. You will also want to make sure to give callers the option to speak to someone who is currently available, an operator or other representative, by pressing a certain key (check with IT personnel to see what this might be).
You have reached (Your Name) at (Your Business). We help (What Your Business Does). I wasn’t able to take your call right now, but leave your name and number and I’ll get back to you as soon as I can.
You can reach me by calling (your number). That number again is (your number), and ask for _________. I look forward speaking with you and thanks in advance for returning my call.”
Call 800-244-1111, and a representative will verify your identity and reset your PIN for you.
Bonus Tip: If you find that people get cut off before completing their message, call your cell phone carrier and for a couple dollars a month, you can lengthen the time people have to leave you messages.
I am currently away from the office and will return on
2. Visual Voicemail & Missed Call Alerts – InstaVoice. InstaVoice is the only application on the market that allows you to manage not only incoming but also outgoing voice mail.
When you want callers to leave a message, make sure your voicemail greeting indicates that. Be sure to keep your greeting short and direct, and include the info you want to capture.