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Expert advice: Four phone script lessons from “Mr. Inside Sales” that will double your close rate

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20. “Hello! Thanks for reaching out to [company]. We’re closed today for the holiday, and will reopen tomorrow, [date]. If you leave your name, number, and a brief message, we’ll give you a call when we’re back in the office. Thanks again, and have a great [day, week].”
6. And outline what you're going to say on the phone — yes, even the "how are you" and "thanks for speaking with me." This is one of my go-to tricks. No matter how many times I interview someone on the phone for an article, I get nervous beforehand. .

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Remember your voicemail greeting is a reflection of your company’s image. These few lines can leave a lasting impression to your customers. Present a professional voicemail message and it projects a professional and successful business. Visit The Voice Realm to for free voice casting or to search and hire professional voice talents directly.
Some people try to get really fancy with their voice mail greetings and they will put the current date on their message. This requires you to update your voice mail greeting daily. This level of customization is completely unnecessary and often leads to problems when the user forgets to update the actual date itself. However, updating your outgoing voice mail message to reflect a particular season or holiday can be a nice touch as long as you remember to change it accordingly.

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4. You have reached [your business]. All of our sales representatives are busy serving other customers but we would like to return your call as soon as possible. For current pricing information or to check the status of your order, please visit us on the web at [your website]. Otherwise, please leave us a message with your name and number after the tone. If you would like to return to the previous menu, press the [key to main menu].
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3. Voicemail greetings for the customer s ervice phone number. Customers will eventually need help from your business. If your customer service team is unavailable for calls, you can use the customer service voicemail recordings below.

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Remember, your prospects (and you too, if you're honest) care mainly about themselves. In other words, your sales voicemails will be much more successful if the benefit to the prospect is clearly stated.

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    -This is you-know who. We are you-know-where. Leave your you-know-what you-know-when.

    This script comes from Donato Diorio and it's quite simple and to the point. But it still does a great job of highlighting prospect benefits and the follow-up plan.
    You've reached New Age Construction. We are currently closed from December 25th to January 2nd for the holiday season. To speak to an on-call construction worker, press 1...

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    Note that the secretary has asked for the reason for calling so she can prioritize the patients who need the most help. She’s also keeping it short and to the point.

    Website: https://musicstudiodiy.com/tips-professional-sounding-vocals-in-your-studio/
    Website: https://business.shaw.ca/support/how-to-use-voicemail-on-your-business-phone

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    Do Not Disturb sends incoming calls straight to voicemail without ringing your phone. UniTel Voice also allows you to read a transcription of any voicemail so you can stay in the loop, even when you're too busy to talk.

    The basic rule of thumb is that callers should hear one of two things when they first connect with your voicemail — either an apology for not being able to answer the call or a “thank you” for having called. You can do both if you prefer, but keep it short and to the point.
    Professional looking email addresses and professional use of them is a great concept and idea. Its important, especially when putting it on a resume or other related places. I work in a business that does extensive email, but there are many times where email isn’t enough (I need a phone number so I can cut to the chase and get the details

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    If you've forgotten your retrieval number, call 800-244-1111 to get it. Alternately, the number was included in the welcome letter you received when you signed up for voicemail service.

    Consider adding 'You can also email your query to us at [insert email address here]. These queries will be answered within [insert time frame].' Again, if you intend to make a promise to your customer in a voicemail, ensure you keep it.
    Hello, you have reached the reception of Dr. X please leave your name, reason for calling, and your number so I can call you back as soon as I can. If you are experiencing a medical emergency please hang up and dial 911.

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Give everyone on your team their own extension. Create department and employee extensions that ring multiple phones in any order and forward anywhere: home, office, or cell phones.

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(617) 527-3023Marketing Messages (617) 527-3023 [email protected] Page 1 Sample Voice Prompts for Insurance Companies INTRODUCTION This document provides representative examples of scripts for professionally-recorded voice prompts that are specific to Insurance companies – from large, national providers to small and medium sized insurance

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When creating an individual voicemail greeting, clearly identify yourself, your role, and your company, and let the caller know when you will be able to return their call. Here are a few voicemail greeting scripts you can use with your personal work phone extension: On Another Call Example Script. Hi, this is [YOUR NAME] from [COMPANY NAME].

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Know when it’s a customer calling, so you can answer professionally. Can’t take the call? Forward your business calls to a colleague, or send the caller to a professional unavailable greeting and company voicemail.

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