If your recording is vague, confusing, or drags on, customers will lose interest and hang up the phone instead of leaving a voicemail message. To help you create an effective after hours announcement, here are some best practices and sample scripts you can employ.
Check the Enable extension dialing without requiring a menu item check box to allow callers to directly dial an extension at any time.
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In the side panel, under After Hours Auto Attendant click Menu. Edit a Greeting for After Hours Auto Attendant
Voicemail greetings should be professional, but the structure can vary depending on the situation. Here's a sample voicemail greeting script: " …
Hello, this is Laura Brown. I’m sorry I can’t take your call right now but please leave me a brief message after the tone and I’ll be sure to return your call as soon as I can. Thank you and have a great day.
Rehearse or write down your message before recording it. Remember that old saying “practice makes perfect?” It’s certainly true when it comes to creating an electronic greeting. The more you’ve rehearsed, the easier the message will be to restate. If you don’t have time to practice, writing down the greeting before recording it – and then reading it aloud from the paper – may help you stay focused on the correct wording.
Mention the details up front to notify callers of the situation immediately. If possible, specify which dates your office will be closed or when you will be back in business.
Increase the odds of getting a call back by mentally composing your message before each call. And remember, people hate it when callers state their name and phone number too quickly in voice mail messages – no one wants to listen to a message ten times to comprehend simple information.
Another great information you can put in your voicemail messages is to inform your prospects when you can reach out to them say the next morning or mid-afternoon and more so that they can be aware of when they can expect a call from you.
Mention the details up front to notify callers of the situation immediately. If possible, specify which dates your office will be closed or when you will be back in business.
6. Modify your name. If all of those doesn’t work or your actual name is too big for your email username, you can try another simple email address idea which is to modify your same a bit.
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Within 30 minutes of me leaving a voice message to the adjuster, he had returned my call and got to my house at the promised time. He took the time to answer my questions, calmed my fears, and give me the assurance that it will all be ok” Kathleen “Your adjuster came to our house to inspect our roof from hail damage. He was a true
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