Hi, my name is Dew Tinnin. I'm a speaker, sales coach and consultant, and CEO of Skillway. I live in Nashville, TN with my husband, Shane, and our dog, Peanut. My stepson, Spencer, attends St. Cloud State University. I enjoy reading, running and traveling. BlogArchives (List of All Posts) Subscribe Via Email About Dew Work with MeSales Coaching Executive Coaching Sales Training Sales Consulting Speaking Testimonials Contact Me Client Login
8x8 & COVID-19: Protecting Our Business and YoursContact Center Inbound Calling Performance Issues Applies ToAnswer
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Any Number—Forwards all calls in the specified rule.
37. You have reached [your name] at [your company]. Thank you for calling. Please leave your name, number and a message, and I will get right back to you.
Sound familiar? Of course these do. Because your greeting probably sounds just like one of them, or some combination of them. Which means your voicemail sounds just like every other voicemail your customers and prospects hear.
-Hey you all, thanks for calling me today. It will be super nice if you would leave me a special and kind message so I’m encouraged to call you back.
There are a lot of benefits to having a professional voicemail greetings. Also take a look at our pre recorded voicemail greeting - starting at $ 29. With us we will allow you to pick a voice talent that would best suit the image of your business company. In accordance with your company phone system, the recordings will be delivered in any file format you need. It is that easy.
You can ask your admin to change the greeting language for everyone in your organization. Your admin should see this topic for instructions: Change the default language for greetings and emails.
10. "Hello, you've reached [X company]. We can't take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours.
Some phone systems require the recording to be on a mp3 or wav file, and some you just have to record the greeting right into your phone. This last way is likely one you have tried already. Use the link here to find a FREE voicemail greetings for business. These are scripts you can modify for your use.
7. Avoid Anything Unprofessional. Everyone has a private life. Would you be willing to receive personal information to your business mailbox and vice versa?
Sounding professional on the phone is extremely important for a variety of reasons. It is especially important if much of your business is conducted over the phone. In this case, it is essential that you know how to maintain professionalism, since it will give a good impression of your abilities and skills.
Considering how often cold calls go to voicemail, your ability to leave compelling sales voicemails can have an enormous impact on your success during the prospecting stage.
"Thank you for calling [your business name]. Due to concerns for public health related to the COVID-19 Coronavirus, we have staff members working remotely and on shortened hours. We appreciate your patience as we reply to callers as efficiently as we can. Please note that our temporary office hours are [opening time to closing time]. Appointments scheduled through [end date] have been disrupted.
Here is a great short example: Hello this is [first name] with {business name} in {city name} . I apologize I cannot answer the call at the moment, please leave me your name, number, and I will return the call as soon as get back to the phone. Here you have let the caller know that they have reached your business, and that you are sorry you can’t answer right away. It assures them that you are interested in their call, and that you will get back with them as soon as you can.
45. Hi, this is [X department] at [X company]. We’re not able to take your call right now, but if you leave a quick message after the tone, our next available representative will call you back shortly.
Written by Aja Frost @ajavuu