Don't lose customers after hours. Here are some best practices and sample scripts for professional auto attendant and voicemail phone greetings.
Any Number—Forwards all calls in the specified rule.
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Hi, this is Tom, the sales manager at Orlando Powersports. I’m either busy assisting customers, getting ready for our End of Season Sale, featuring deep discounts on our huge selection of power sports equipment and gear or if I’m really lucky, I’m out riding the latest CAN-AM DS 250! Leave a message, and I will call you back as soon as possible. Thanks for calling!
In a concise fashion, you should relate the hours your business functions, and note any potential conflicts such as holidays or business closures. Use an auto attendant if you have more than one menu option for the customer, such as a voicemail box and an emergency support line.
5. Be Brief. The best after hours greetings are brief, direct, and punctual. Do not waste the customer's time and give them a reason to hang up by adding in unnecessary details.
For example, perhaps you noticed that a prospect downloaded an eBook from your company's website. You could mention this in your voicemail. Something along the lines of, "Hi John, this is Mike from Company XYZ. I noticed you downloaded our guide to working with influencers…"
The following templates and text ideas can be used for almost any kind of voicemail greeting. You can switch the language of the text blocks by pressing the tab button.
Your voicemail greetings give you an excellent opportunity to give your brand a personality and provide you with opportunities to make callers aware of special promotions or new products. The trick, of course, is to get your message across in …
These voicemail ideas may not come so easily for some of you. And who says that finding inspiration is a bad thing. It’s natural; not everyone has a funny bone inside them. But that doesn’t mean you get stuck with a boring, cliché greeting. It has to be different and contain some kind of style. And to that, I would like to give you a list of messages. They are perfect alternatives when you want to add some uniqueness to your voicemail. These cool voicemail ideas given below will take the mundane effects off and leave you with fresh sounding voicemail messages. So take a look at some funny greetings that you can use as your funny cell phone voicemail ideas (or home phone).
9.) Benvenuti alla John Doe. Siamo spiacenti, ma nessuno è in ufficio al momento. Si prega di lasciare il vostro nome e numero di telefono dopo il segnale. Vi richiameremo al più presto possibile.
4. Minimize delays due to errors on documentation. Insureds often make errors before sending documents such as a change of title for filing. Often, these errors are minor and easily preventable, but the documents are refused and the process must be started over again.
Hi, you’ve reached Eliza Day, Founder and CEO of Green Truck Engines. I’m sorry to have missed your call. Please leave your name, phone number, and business name, along with a brief message at the tone. I’ll be sure to return your call within twenty-four hours. Have a nice day! Hi, this is Angie Kinney with Harper Collins.
8.) Herzlich Willkommen in der Service Abteilung der Mustermann GmbH. Leider sind im Augenblick alle Leitungen belegt. Bitte hinterlassen Sie nach dem Signalton eine Nachricht mit Ihrem Namen und Ihrer Telefonnummer. Wir rufen Sie baldmöglichst zurück. Wir wünschen Ihnen einen schönen Tag.
I have reviewed before but actually decided to take the time to speak up again! I have now been using YouMail for several years and 2 phones and can honestly say that that I continue count on it and am very happy. Once, a long time ago, I did have one problem with calls not being answered, but contacted support and was quickly provided an updated forwarding number which cured the issue. You might note also that I said "quickly" and I am using the free version with no promise of preferred support :-)
The first impression your customers hear should be a great one. So, make a great first impression with professional greetings to welcome your callers.
You've reached Wainwright Packaging. We are currently closed and will re-open at 8 am tomorrow. For our office locations, press 1. To track a package via Fed EX, press 2. To track a package via UPS, press 3. To track a package via USPS, press 4. For after hours support, press 5. To leave a voicemail, press 6.
2. “Hi! We’re glad you called [company name]. We’re happy to help but we are either on the line with another client or on the go! Please let us know your name, number, and reason for your call today. As soon as we become available, we will call you right back. Thanks!” Ask your callers to leave a short message so you can determine when to return their call.