Doing this helps you understand what the prospects are looking for and what they are expecting from you which will in turn help you to cater to them better.
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Here’s our ultimate guide, including video and audio samples, on every thing you need to know about professional voicemail greetings:
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2. Professional voicemail greetings for your business cell phone number. It’s a good practice for each of your team members to have their own personal business phone numbers.
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Voicemail greetings for calls received after business hours. You don’t want to answer calls 24/7 (unless you’re serving clients globally and there’s an expectation of 24/7 support). If you’re unavailable during specific hours of the day, use the voicemail examples below for after-hours business calls.
Website: https://www.wowforbusiness.com/docs/wow/product-support/voicemail-instructions.pdf
Before you record your business voicemail greeting, be sure to rehearse it so you feel comfortable and don’t stumble around. You might want to write a script and practice a few times out loud beforehand.
You have reached our general company mailbox. No one is available to take your call at the moment, but please leave your name, telephone number, and a brief message, and someone will return your call as soon as possible. Thank you and have a great day.
Don’t Use The Computer Generated Greeting—I get aggravated when I hear a computer generated message like, “The person you are calling at 9-4-1-5-5-5-1-2-3-4 is not available to take your call, please leave a message at the tone.” Even if the number repeated by the system is the same one I have for the person, it requires extra work on my part to confirm I’ve dialed the right number and even then I am still left wondering if this is the right number for the person I am calling.
What happens here is when you apologize and sound genuine in your tone, your prospects would understand and leave their contact details for you to follow with them.
11. "Hi, you've reached [company]. Unfortunately, we're currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP."
You are living in 2020 and you do realize that your prospects can come to you anytime, which means you need to be catering to them whenever that happens, at 3 am in the morning or even at 11 pm in the night.
Oh lord…is it you…again? Well, if you must, leave a name and number after the beep. I’ll try to return the call, if I can stand it, that is.
Say that your prospects want to speak to the sales department and so when they realize that they have reached the right department and hear the voicemail messages, they will be compelled to leave their contact details so that the sales team can reach out to them later. They will be relieved.
22.Hello, you’ve reached [X company]. Unfortunately, we can’t answer your call right now. But your call is very important to us — so please leave us your name, phone number, and the reason for your call and someone from our team will get back to within [X number] business days .