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20. Hi, you’ve reached [your name]’s phone. I’m busy making deals or rock climbing [replace with your personal hobbies], so leave your contact information and a brief message so I can call you back when I have a free moment.

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Make sure you don't make a mistake and use the wrong way to sign off a formal email for work. Watch my lesson to be sure that you are using the correct langu
Don’t include the date unless it’s completely necessary. 16 of the messages I heard last month had the wrong date—one of the messages had a date over 2 months old! .

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Any Unavailable Numbers—Forwards calls from unavailable numbers.
Finally get an answering machine. Now how does this thing work? Hmmm. Press record button, I did that, and the light should be on. I wonder why it’s not working right. Hmmmm, I wonder what this button does……

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2. Settle on a Name You Want to Use as Your Email Username. Now that you have a email service provider, you should quickly focus on settling over 2 or 3 of your desired usernames.
After helping tens of thousands of companies set up voicemail systems, we’ve learned that there is no set of rules defining what makes a great business voicemail, but there are definitely some key points that you should aim to hit. Before you hit the record button for your voicemail message, take some of these tips into account:

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Dan Grim, CEO/Founder of Good Stuff Tonics and Melior Botanicals, keeps his script even simpler:

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You know that weird silent gap you hear sometimes when you get a voicemail? That one where the caller seems surprised? That’s a terrible way to start a message. Use dialing software that eliminates that awkward silence.

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    Record or upload a greeting yourself, or use our free voice talent studio to record a greeting for you.

    Every professional knows how important having a LinkedIn profile is to network with people in the...
    If you find that your business voice message is running a bit long, break it down into sections and decide which parts you can cut out to reduce the message’s length.

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    From time to time, the information provided in your voicemail greeting will update. Maybe your business hours or phone number will change. No matter what the change is, make sure that if the altered information appears in your voicemail greeting, that you update the recording as soon as possible. Don’t mislead customers through mistaken communication.
    Professional voicemail greetings for work can be critical for giving your business a good level of credibility. By using one of our ready-made messages, you can save yourself time and impress the other party.

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    In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area. Otherwise, stick to your Company Wide Voicemail Greeting, but remove the stated hours and tell callers that you're currently closed. Thank you for calling Cutlass Technology. Our store is currently closed. Please leave your name and phone number so that someone from our team can follow up with you. For more information, please visit www.cutlasstechnology.com

    If you have a main business phone number that’s shared with the customers or publicly listed, you’ll want to make sure it has a professional voicemail message to greet callers. Here are sample greetings you can use to help you craft your own.
    16. “Hello, you’ve reached [your name, the office of X company]. The team is currently out of the office, but we’ll be back on [date] stuffed with good food and eager to speak with you. Leave your name, number, and — if you’re so inclined — your favorite [holiday dish, Thanksgiving tradition, etc.]”

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    Don’t include the date unless it’s completely necessary. 16 of the messages I heard last month had the wrong date—one of the messages had a date over 2 months old!

    Make sure you visit the recording practise page where you can record your phrases and perfect them before putting them on your phone.
    Sounding professional when customers call your business is critical to the vitality and growth of a business. Remember that the person on the other end of the call is a human being and they are calling for help, guidance, answers, and to determine if they will invest in your brand or not. Make sure conversations are kept professional, focused

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There is no definitive answer here, but you should include one of the two at the beginning of your message based on what makes the most sense.

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Sure, web enquiries, social media and email have their place, but the telephone still remains the primary point of contact for many customers. Professional telephone etiquette can impact a positive first impression, which more often than not, influences the caller’s behaviour and actions towards your business.

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17. “Hi, you’ve reached [your name, the office of X company]. We’re closed until [date]. Please leave your name and phone number and someone will return your call ASAP. Have a great [New Year’s, Fourth of July, day].”

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