To improve a a business voicemail greeting, keep these eight rules at the forefront of the creative process: Avoid turning customers off with overused and impersonal phrases like “your call is very important to us..." Avoid leaving customers unsure by not immediately telling them the business, department, and/or person they’ve reached. Avoid leaving customers confused with too many details and complications; just keep it simple. Avoid messages longer than 25 seconds. Do apologize for being unavailable at the moment. Do invite the caller to leave a message. Do tell the caller when they can expect a return call and actually follow through within that timeframe. Do tell the caller about any applicable alternative options of contact and information- website, live chat, email, social media, or emergency numbers. Voicemail Greetings 101
“Hey, this is [your name] over at [XYZ company]. So anyway I’m about to give in my resignation right now. Please don’t call here again. Just kidding!
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Hello, it’s obvious you have bad timing, because nobody is home. Please leave your name, telephone number, and a brief message in a voice similar to mine, and your call will be returned as soon as humanly possible.
5. If your claims adjuster is truly MIA, escalate it. If multiple days pass without a response or your request is urgent, you should ask to speak with a supervisor who can address your concern.
The whole point of sales voicemails is to begin a conversation with prospects. If a prospect is unclear on how to reach you or can't decipher what you're saying, you can kiss that lead goodbye.
4. Keep your after hours voicemail greetings current. If your business will be closed during its normal operating days for a holiday or is dealing with some type of emergency situation you will want to update your after-hours announcement.
Voicemail greetings can include any information you’d wish to convey, such as special sales, bargains, alternate phone numbers to use, or your company’s normal working hours.
For Forward To, select at least one option from Default Phone Number or add a Different Phone Number. 11
3. Provide other ways to contact you or get information. Are there other ways your caller can get information about your business or contact you? Consider including your website or an email in your after-hours greeting.
7. Voicemail Message. The company voicemail greeting callers hear. Sample Voicemail Scripts: “You have reached the voicemail of [company name]. Please leave a detailed message and someone will return your call as soon as possible.”
2.) Bienvenido/a a John Doe. Lo sentimos, está llamando fuera de nuestro horario de oficina. Nos puede contactar personalmente de lunes a viernes de 8:00h a 18:00h y los sábados de 9:00h a 16:00h. Por favor, deje un mensaje o envíe un correo electrónico a [email protected]. Contactaremos con usted lo antes posible. Gracias.
5.) Welcome to John Doe. Personally you can reach us Monday to Friday from 7am to 6pm and Saturdays from 10am to 1pm. If you want to place an order or have a question, then please leave your name, customer and phone number. We will call you back as soon as possible. You can always send an email to [email protected]. Many thanks for your call - good bye.
If you like to keep things simple, opt for a basic greeting. Most voicemail options allow you to record just your name, which lets callers know they’ve reached the right person.
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5. HulloMail Voicemail. HulloMail Voicemail meets all the requirements of the average user. The application has a beautiful and intuitive interface, is easy to use and does a great job with voice mail.