4. 'ABC Company. This is XYZ, and how are you today? ' This option is tricky, but can work well for companies that bank on personalized service and friendly interactions with clients.
Voicemail is necessary when no one can answer the phone. However, a dedicated receptionist can reduce the need for this feature and help people reach a live person. Consider live chat as well if your customers like to reach out online.
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“Hey, there! This is [your name]. Please leave me a message with your name, number, and the reason you’re calling. If you also tell me [insert random fact] I’ll be sure to move you to the top of my call list. Have a great day!”
Written by Aja Frost @ajavuu
This message is for Ms. Smith. This Laura from Dr. Tracy’s office calling about your last appointment. We’d like to share some details regarding your visit with you. You can return my call at 444-444-4444 anytime, Monday through Friday, from 8:00 a.m. to 5:30 p.m. Have a good day.
As a bonus, here is an example of our own holiday voicemail greeting here at OpenPhone:
One commonly overlooked yet valuable aspect of a business is the voice mail greeting. Memorable and professional recordings make a positive impact. Make the greeting fit the company while still adding style with some personality thrown into the mix. The best outgoing recordings have the right amount of flavor without
11. “Hello! You’ve reached [company name] support line. We’ll be happy to help with your inquiry. In the meantime, have you checked out our [website, help forum, etc.]? It may have the answer you’re looking for. If not, leave your name, number and reason for your call. We’ll reach out to you within the day. Thanks for calling [company name].” Sometimes, a caller likes to find the answer to their own questions. Let them discover by directing them to your website or help forum if you have one.
These email wav sound files are downloadable and can be used on your computer, phone or tablet to announce incoming email or messages. Getting an email is much more fun using these email wav and mp3 files.
Default Greeting—Plays a default greeting for incoming calls.
You may also email the [insert office name] at [insert office email] this email is being monitored between 8:30 a.m. and 4:30 p.m., Monday through Friday.
Even in the case of cold calls, you should have a reason for contacting people and name that reason. For instance, you might contact business owners if you specialize in business insurance. In the case of warm calls, you may be contacting people who visited your website or registered for a free webinar. Mention this when you call.
Hey, who’s this? I’d actually pick up, but my phone is staring at me. OMG! I just saw it wink!
9.) Welcome to John Doe. Unfortunately, there is no one in the office right now. Please leave your name and phone number after the tone. We will call you back as soon as possible.
You have reached (Your Name) at (Your Business). I was unable to take your call, but if you leave a brief message I’ll call you back as soon as possible.
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