-Hello? Oh hey wait a minute I can’t hear you… Sorry, hold on… Nope, still can’t hear you. You want to know why? Because I’m not here right now. So leave a message at the beep.
Hi. This is Hayley at Clever Cakes. Thanks for calling. I'm sorry that I’m not able to take your call at the moment. However, if you would like to leave me a message including your name and phone number, I’ll get back to you as soon as I can. Looking forward to talking to you soon.
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Context does matter here. If the caller would reasonably expect you to answer the phone (such as if they were calling a store or other place of business), an apology for not being able to get to the phone makes the most sense.
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Doing this gives your prospects the assurity that you will follow up with them which makes them drop in their contact details for you to reach out to them.
Your business depends on customer engagement, and voicemail messages are a large part of that engagement. A voicemail is nothing more than a digital recording system, where messages are stored for you to retrieve later. Voicemail allows you to be able to connect with customers while you are away or during your off-hours, where they can drop off a message while you are gone. A voicemail greeting, on the other hand, refers to the message that your callers hear upon answering the phone.
I have a confession to make: I haven't recorded a new voicemail greeting in nearly a decade. Since then, I've (hopefully) become more articulate, poised, and self-assured. But hear my voicemail recording, and you'd think I was still new to the work world, a little unsure of myself — and probably not an authority.
Use these 5 techniques to not only sound natural on the phone, but to also close more business: #1 – Always use the prospect’s first name. I know that there are two schools of thought on this, one being that you should show respect for someone you don’t know and so use either Mr. or Mrs., but I don’t agree.
10. “Hey, this is [your name] at [X company]. Right now, I’m on vacation and won’t be back in the office until [month]! Please leave me your name, phone number, and the reason you are calling and I will get back to you then. If it’s urgent, you can email details at [company email] and one of our team members will reach out to you.
* Other robo call blocker apps engage a spam call which might sound fun, but keeps you on spam call lists and encourages more spam and robo calls!
21. Hello, you’ve reached the Sales Department at [X company]. We can’t take your call right now, but please leave your name, contact information, and the reason for reaching out, and one of our team members will be in touch within 24 hours.
Need help recording a professional sounding greeting for your business? Contact us with your pre-written script, and a member of our voice talent team will be happy to record it for you for free.
The pet care service providers get calls from pet owners at odd hours or when they are busy attending to their chores. So, resorting to voicemail services is necessary for such businesses. Below is an excerpt from a voicemail for a pet service entity:
11.) Herzlich Willkommen bei der Mustermann GmbH, Leider erreichen Sie uns ausserhalb unserer Geschäftszeiten oder wir können Ihren Anruf momentan nicht entgegen nehmen. Wenn Sie uns eine Nachricht hinterlassen möchten, dann schreiben Sie uns bitte eine Email an [email protected] - Wir werden uns so schnell wie möglich bei Ihnen melden. Mehr Informationen über uns erfahren Sie auch auf unserer Webseite www.mustermann.de. Vielen Dank für Ihren Anruf.
45. Hi, this is [X department] at [X company]. We’re not able to take your call right now, but if you leave a quick message after the tone, our next available representative will call you back shortly.
6. Keep Your Recording Up to Date. If your business is closing on one of its normal operating days for a holiday, or is dealing with an emergency or unforseen situation, you should update your after hours announcement to avoid confusion.
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