In previous blogs, I’ve mentioned the importance of making a good first impression on a potential client. Most of the time, the first contact will be over the telephone. Since we are often in session, it is very likely that the first time a client hears our voice is on our voicemail greeting. This is why a professional greeting is so important. Identify yourself because you need to reassure the client that they have called the correct number. Clients will be a lot less likely to leave a message if they wonder who will get it. Use a warm friendly voice to say something like, “You have reached xxxx, licensed mental health counselor.” Tell clients what to do if they are in crisis. Although it seems obvious to us, clients may not realize that it could be several hours until we can return their call. I suggest something like, “If you require immediate assistance, please dial 911 or go to your nearest emergency room.” Ask for what information you need. Yes, the obvious name and number, but if it would be helpful to get their insurance information, ask for that, too. Give clients an idea about when you’ll return their call. Common business practice is within 24 business hours. Any extra messages or information you’d like clients to know. For example, if you are no longer accepting a particular insurance plan, the end of your voicemail greeting is a great place to convey that information.
23. Hello, thank you for calling [business name]. Please leave your name, number, and a brief message, and a member of our team will return your call within 24 hours.
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Click Auto Attendant and then select the Auto Attendant to edit from the list.
When you answer a call, your virtual phone system will announce to you which extension the caller selected. That way, you can answer the call professionally, or send them straight to your company voicemail.
Click Auto Attendant and then select the Auto Attendant to edit from the list.
7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP."
How to Record an Effective Voice Mail Message for a Business. Part of the series: Telephone Business Etiquette & Software. In order to record an effective vo
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Hi. You've reached Teflon Carpeting. Our business is located at 103 Maple Pine Street, Atlanta, Georgia....
30. Hi, you’ve reached [your name] at [your company]. I’m unavailable right now on official duties. But if you leave your name and number and a brief message on why you are calling, I will call you back at the earliest opportunity.
32. Hi, you’ve reached [your name] at [X company]. Our office is currently closed until [X date]. Please leave us your name and number, and our team will get back to you as soon as possible. Enjoy [X holiday].
Voicemail Normal. Saw Leave A Voicemai. Japan Girl Voicemail. Greetings. Mig phone greeting. Funny Vmail Greet. Elmer Fudd Greeting. Silence Of The Lambs. Leave Your Message.
Create a professional image by adding a separate local or toll free business number to your existing home, office, or cell phone. Make outbound calls from your cell phone that display your business number as your caller ID.
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4. Replace "but" with "and" when you're giving feedback. "Since the word 'but' is negative, people take it as criticism or correcting their actions. If you use the word 'and,' it feels more like constructive feedback.
We look forward to serving you so please leave your contact info, details and reason for calling after the beep. We will call you right back!
Are you struggling to come up with a voicemail greeting that you believe in? Do you find that everything you record comes out too casual, overly professional, or doesn’t seem to touch all of the bases that you want it to?