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This article is about the second main type of greeting – the voicemail greeting. All businesses should have professional voicemail greetings at the company level (i.e. your general business number), department level (e.g. customer service), and employee level, where applicable. It’s important that each of these voicemail greetings align with the brand and personality of your company to ensure that every caller has a consistent experience. Let’s dive in!
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Recording/Uploading the Greeting Message Recording an Auto Attendant via a phone Prior to recording an Auto Attendant through your phone please note that you can only do this from an internal phone that is on the same site as the phone you are calling from. To record a message for the required Auto Attendant: 1.
Website: https://www.mightycall.com/blog/the-best-services-to-record-a-voicemail-greeting-for-business/
Play, download, or delete voicemail messages. Sign in to the Zoom app. Tap the Phone tab .; Tap the Voicemail tab. Voicemail messages are displayed in reverse chronological order with most recent messages at the top. You can identify voicemail messages using the following: If the number has a caller ID name or belongs to internal or phone contacts, you'll see a name …
Thank you for calling [LinkedPhone – Where Freedom Rings!]. You’ve reached us outside of business hours. Please select from one of the following options: [for business hours press 1; to leave a message press 2; if this is an emergency, press 0 to be directed to our 24-hour customer success team.] We are grateful for your call and we look forward to speaking with you soon!
It is really important to strike a balance between coming off as too cold, conservative and impersonal with making your message too out there, long or eccentric. If you can create something memorable, it will help engage a caller, or potential client. Go too far off the deep end, and you’ll scare them away
5. Emergency Situation Voicemail Greeting. In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area.
The most professional voicemail message should include a formal tone and specific instructions. For example, you may say “Hello, you’ve reached [your name], [job title] at [business name]. I’m sorry to have missed your call. Please leave your name, contact information, and reason for calling so I can get back to you promptly.”
Be unique in your voicemail greetings, add a human touch when creating the message.
11. "Hi, you've reached [company]. Unfortunately, we're currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP."
Image credit to Far Reach Inc. http://www.farreachinc.com/blog/far-reach/2015/01/08/ho-ho-oh-how-to-create-unforgettable-corporate-holiday-greetings
Your customers can send your toll free number an SMS text message and you’ll receive it as an email. You reply to that email and your customer receives it as an SMS text from your number. You can set up autoresponders and more. Cost: $5/month per 500 texts
31. Hello, you’ve reached [your name]. I’ll be out of the office from [start date] to [end date]. Please leave a message and I’ll return your call upon my return. Alternatively, you can email me at [email address] or call [name] at [phone number] for immediate assistance. Thanks for calling!
Do me a favor though please. So I’m not bothering you anymore, could you please give me a quick call and just give me an update so I know what direction you’re moving in?
u:p: Tools & Downloads > Pre-Recorded Audio To help make it easier for you to create professional sounding phone-based applications, we offer generic voice prompts professionally recorded in US English for your use. These voice prompts are released under the LGPL opensource license. Feel free to download and use them for your own phone applications. These audio files include names of popular airlines, airports and commonly used words and phrases generally associated with air travel. Alphabet Spoken letters of the English alphabet (U.S English). Common These files contain audio for spoken commands and application navigation. Connecting Call Commonly used words and phrases for connecting or transferring a call. Currency Files for use with U.S. currency. DTMF Tones Recorded audio of touch-tones - very useful when connecting to a pager or other device that allows you to punch in a call back number. Also useful for navigating third party voicemail systems. Dates and Times Months of the year, Days of the week and time-related audio files. Greeting Files Most messaging applications will have some method of recording and storing an outgoing message or greeting. These files are helpful for building this into your applications. Math Common words and phrases for use with mathematical calculations. Numbers By using combinations of these files, you can play back any number from zero to just short of infinity. PIN These files are helpful for building an applications which requires the caller to log in using a personal identification number(PIN). Prepositions Recordings of commonly used prepositions. Press Digits Many times applications require the caller to press a touch tone on their phone. These files have all 12 commands including "Press the Star Key" and "Press the Pound Key". Telephone Words and phases commonly used in telephony applications. Voicemail Messages These files would be commonly used in a typical voice mail application. Additional Files ring.wav Telephone ring UK_ring.wav UK Telephone ring ©2002-2021 Voxeo Corporation - VoiceXML Hosting - VoiceXML Servers - Site Map - Terms of Use - Privacy Policy - Cookie Policy - Covered by U.S. Patent No. 6,922,411
Once you thank your customers for calling, state your name and the department. Make sure to speak clearly so the caller knows they called the right place and can understand what is being said. Don’t rush through in case the caller wants to write the information down.