I appreciate your efforts at customer service. My clients receive the same impression and think better of my company.
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5. 'Hi, XYZ speaking.' It's not great for a front-line call, but excellent if you're answering a line that's already been fielded by a receptionist or other teammate.
Hey Lynn. It’s Sue. I wanted to chat about our dinner plans this weekend. Give me a call back when you get a moment. Thanks.
The professional account has several business-centric features, including a unified voicemail for multiple phones, recording greetings, auto-reply and call routing. The Best …
37. You have reached [your name] at [your company]. Thank you for calling. Please leave your name, number and a message, and I will get right back to you.
Put some thought into your message before you hit “record.” It takes very little time to write a script for yourself to read as you record your greeting. Reading off a script eliminates unnecessary pauses, “ums” and “ahs.”
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If you are recording a voicemail message for business, be sure you include your name and your company's name, so people know who they are calling and were they are reaching them. If you do not include the business name, they may think they have mistakenly called you at your personal number. You will also want to make sure to give callers the option to speak to someone who is currently available, an operator or other representative, by pressing a certain key (check with IT personnel to see what this might be).
Here, the oncologist is busy consulting a patient, but he/she leaves ways for the callers to fulfill their needs right away. A lawyer’s office needs to maintain professionalism at all times in order to record the perfect voicemail greeting. Let’s look at an voicemail greeting script example.
You've reached Big Apple Cleaners. We are currently closed. Our regular business hours are from 9 am to 9 pm, Monday through Friday. If you would like to leave a voicemail, please include your name and phone number, and we'll respond to you as soon as possible. Thank you and have a nice day.
First of all, I want to say great work on using the phrasal verb “to pick up!” Native English speakers love phrasal verbs and we use them often. In this example, to pick up the phone means to answer the phone.
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Before you record your business voicemail greeting, be sure to rehearse it so you feel comfortable and don’t stumble around. You might want to write a script and practice a few times out loud beforehand.
Sometimes a little humor is the perfect tactic to break through a prospect's defenses and get them to call you back. This script adapted from Michael Freer will make your leads chuckle and be much more inclined to respond.