Know when it’s a customer calling, so you can answer professionally. Can’t take the call? Forward your business calls to a colleague, or send the caller to a professional unavailable greeting and company voicemail.
First you need to know how much time your phone system or provider allows for the duration of the greeting. Some are 30 sec some are longer. Then you need to have a few ideas of what you want to say, or ask your callers.
.
The main point that we want to drive home with this article is that you shouldn’t overthink your business voicemail greeting. Just keep it short, and state the relevant information.
For many of us, our professional voicemail greeting is a crucial first impression. For others, it might be something that our clients and partners hear over and over again. An unprofessional voicemail greeting reflects poorly on you, and while it’s easy to overlook, it’s just as easy to fix. Script it out beforehand. Make sure information is specific and up-to-date. Keep it short. Use a quality recording. Smile when you speak. Script your voicemail message
* Trusted by over 200,000 businesses: "like Google Voice with better service or Grasshopper with a better app!"
Our hand-picked Professional Voice Talent has over 30 years of experience delivering messaging that drives your message home. Put them to work for you today.
Please note: I reserve the right to delete comments that are offensive or off-topic.
Website: https://www.woculus.com/best-salutations-greetings-professional-emails/
Since I pride myself in being responsible, if I don’t receive a return call I have to assume I wrote down wrong number. If I were irresponsible I would just blow it off and not care. But if I wrote down the wrong number I have a responsibility to get a hold of this person. This extra work combined with wondering if it’s the right number, leaves a bad taste in my mouth.
Your voice conveys more than you may realize. We can sound bored, excited, tired, sick, relaxed, or happy just by the posture we have when we’re on a call. It’s true that when you leave a voicemail, no one will see you slumped in a chair, but they will be able to hear it. Don’t overdo it, and don’t be fake; that comes across in a message, too. Again, leave a message that sounds like it would if you were talking to someone in person. Smile, sit up straight, stand if you prefer, and feel free to use any gestures you would typically use.
1.) Welcome to John Doe. Unfortunately, there is no one in the office right now or your are calling outside of business hours. Please leave a message or send an email to [email protected]. Many thanks for your call.
1. Thank Them or Apologize. The basic rule of thumb is that callers should hear one of two things when they first connect with your voicemail — either an apology for not being able to answer the call or a “thank you” for having called.
Before you record your automated attendant script, have the person you selected to read it rehearse it several times in front of you. Use this to fine-tune pronunciation and annunciation. After the new greeting is recorded, call your phone system immediately to check the recording for errors and make sure all options announced work as intended.
If you have an assistant, include their name and contact information in your greeting. If you have a hard time delegating tasks, this is an excellent way to start building it into your processes.
Here are some of the things that an insurance answering service can offer claims adjusters: 24/7/365 support via phone, email, and text messaging. Friendly, compassionate customer service. Message relay. Call forwarding. Lead capture, integrating seamlessly with your CRM. New client intake services.
Telling a quick joke or including a little more information can keep you safely within the 20-second timeframe while letting the caller understand a little more about you.
Simply speak into your phone or computer while recording a greeting with your business phone service. If you need to create your own audio file, the voice memo app on your phone should do fine.