In this quick guide, we’ll take a look at what makes a good business voicemail greeting, breaking it down into the elements that every voicemail greeting should contain.
Adam Boalt, CEO of LiveAnswer, a provider of phone support services for small and midsized businesses, puts the voicemail abandonment rate at between 50 percent and 75 percent, depending on the type of business.
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“Hey there, this is [name]. You’ve reached [XYZ company]. Unfortunately, I’m currently away from the office and am traveling in [place]. I won’t be back in the office until [date] and I will get in touch with you then.
Make sure the recording is understandable Out of all your clients, the older ones are most likely to make an appointment by phone – that is why you have to be especially well-articulated when recording your message. There is nothing worse than a voicemail greeting that is unintelligible – avoid background noise as well.
Since you are recording audio, make sure you are in a silent place or a place with minimum background noise. This will help you create a perfect business voicemail greeting clear.
Website: https://www.wowforbusiness.com/docs/wow/product-support/voicemail-instructions.pdf
The following samples are perfect examples of professional out of office vacation messages. I will be out of the office starting [starting date] through [end date] returning [date of return]. If you need immediate assistance during my absence, please contact [name] at [email]. Otherwise I will respond to your emails as soon as possible upon my
4. Remember, They Are Calling for a Reason. If someone takes the time to call and leave you a voice message, they usually have a reason that they are calling.
8. "Hi, you've reached [your name]. I'm unable to come to the phone right now. But if you leave your name, number, and a short message, I'll be sure to call back.
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For many small businesses, the announcement will send the caller straight to a voicemail box. But larger organizations may decide to direct callers to a phone menu or forward the call to an external destination, depending on the situation. These options can include: Listing individual voicemail boxes for different departments or employees. Forwarding calls to a professional answering service. Giving callers an option to connect to an after hours or emergency support line. Directing calls to a personal cell phone. Presenting menu options for additional recordings about office locations, ongoing promotions, and other information.
Hello, you have reached the food delivery services of X. I am currently speaking to a customer and will not be able to take your call now. If you want some urgent delivery of food items, you can call our other number Y and place your order. Otherwise, kindly leave your details like your name, contact number and your order details so that I can get back to you for confirmation. Thanks for your cooperation.
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Hello! Thanks for calling [LinkedPhone’s Customer Success Team]. We are currently helping other customers achieve their goals and want to do the same for you! Please leave a message with your name, number, and a brief description of how we can serve you. We promise to return your call [before close of business today]. In the interim, you can also check out our website at [linkedphone.com] for helpful answers to our most common requests. Thank you.
On the other hand, a stellar professional voicemail is more than just a way to ensure callers are heard. It’s actually a gateway to encourage recruiters, clients, connections, venders, and other callers to continue forward with the first step in developing a business relationship, which is them making contact. The power of the right voicemail greeting is the caller actually staying on the line to leave that contact information or gain access to an alternative contact point.
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The Best Professional Voicemail GreetingsCheck out our tips on making sure your voicemail is ready for your next missed call!