View or edit the Time Zone from the Time Zone drop-down. 6
3. "Hey, this is [your name]. If you're calling for [X reason], please [contact so-and-so] or [go to our website, send me an email]. For all other inquiries, leave your name and a brief message and I'll call you back within [one, two, three] business day[s]."
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10. “Hey, this is [your name] at [X company]. Right now, I’m on vacation and won’t be back in the office until [month]! Please leave me your name, phone number, and the reason you are calling and I will get back to you then. If it’s urgent, you can email details at [company email] and one of our team members will reach out to you. Have a great day.” Yes, we all need a break from time to time. Let your caller know you’ll be back and ready to meet their needs after you’re back from vacation.Voicemail greetings for the customer service phone number
A busy greeting should tell callers that your phone lines are currently in use. You can direct people to wait on hold or leave a message. For example, “Hello, you’ve reached [company name]. Our representatives are currently helping other customers. Please stay on the line to speak with the next available team member, or press one to leave a message and we’ll call you back.”
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When you’ve successfully recorded your best English Voicemail Greeting please write “DONE” in the comments on our Voicemail Greeting Video in Youtube and give yourself a high five! Well done.
For those with voicemail greetings that get changed about as often as a new president is elected, know that this is doing a serious disservice to the caller-recipient relationship. It signals to callers that the business is anything but an authority, most likely not very detail oriented, and has questionable overall credibility and competency.
Your phone number is the last thing you should say on a voicemail. Say it once, slowly, and make sure to repeat it again. This has two benefits: First, it makes your phone number the last thing they hear, which encourages an immediate callback.
Select the function you want to assign to each number or function key on the dialpad.
Hi, you’ve reached (name)’s answering machine. He/she is not in right now, but I’m totally open for suggestions.
3. How Long Should My Business Voicemail Be? If you drone on and on, there is a good chance that some of your callers are going to hang up before leaving their message.
“Hi, you’ve called [name] at [XYZ company]. I’m currently busy [hiking through a rainforest, exploring China, climbing Mount Peru etc.] and so I can’t take your call right now. I won’t be back in the office until [date] and I look forward to hearing from you then.
You don’t have to spell out every single thing that you think they might want to know. Have some faith that your callers will be able to figure things out on their own. Be natural but informative.
This is the message that your customers hear when they call after business hours. Greetings often have a short welcome message and list the menu options. The menu that you set for after hours also applies to the holiday schedule.
When your small business is closed, ensure that your callers know that! If appropriate, you might want to reiterate your business hours to manage callback expectations.
You have reached the , Strategic Air Command Nuclear Missile Storage Facility. We are unable to come to the phone right now. At the tone, please leave your name, number and target or list of targets and we’ll launch as soon as we can. And have a nice day.
You have to pick up 100 voice mail messages and write them down. Probably, you will have to return about 90 percent of the calls, …