25.Thank you for calling [X company Company name]. Our representatives are currently unable to take your call as they are helping clients achieve [X goal]. We don’t want to take up your valuable time, so please leave us your name, phone number and message after the beep and one of our representatives will personally assist you within the next 24 hours. Have a wonderful day.
After helping tens of thousands of companies set up voicemail systems, we’ve learned that there is no set of rules defining what makes a great business voicemail, but there are definitely some key points that you should aim to hit. Before you hit the record button for your voicemail message, take some of these tips into account:
.
Hello, this is Jenny, I’m sorry, at this moment I can’t take your call but please leave a message and I’ll be sure to call you back as soon as I can. Thank you and have a great day.
We could be in, we could be out. You could leave us a message and later find out.
I’m out walking my donkey but as soon as I get my ass back in I’ll call you back. Leave me a message.
©2004 - 2020 Intrado. All Rights Reserved. Legal & Privacy | Diversity | Tariffs | Blog & Corporate News | Investor News | Contact
Remember, your message is a reflection of you. Keep it short, professional and ALWAYS return messages.
3. Department Wide Voicemail Greeting. This voicemail greeting should list the name of the department, the hours of operation or the whereabouts of your personnel, the protocol for following up with the customer, and another way to get in touch with the department.
In the side panel, under Holiday Auto Attendant click Schedule.
You've reached the Angola Yacht Club. Club hours are Tuesday through Sunday, 10 am to 10 pm. For more information about boat rentals, visit www.angolayacht.com. If you would like to join the club, please send an email to [email protected].
2. Mention Hours of Operation Upfront. Most callers expect their call to be answered. Once they realize that your office is currently closed, the most important piece of information they probably want to know is your standard business hours.
Hi, you’ve reached Eliza Day, Founder and CEO of Green Truck Engines. I’m sorry to have missed your call. Please leave your name, phone number, and business name, along with a brief message at the tone. I’ll be sure to return your call within twenty-four hours. Have a nice day! Hi, this is Angie Kinney with Harper Collins.
Choose from one of our male and female professional voice talent to represent your company.
Website: https://blog.accentonit.com/how-to-professional-on-hold-recording-business-phone-system
It makes sense to have an after-hours / weekend voicemail greeting for important teams at your business so that your clients feel confident that they will be taken care of. You may also suggest alternate resources like a help forum, knowledge base, or online chat to support customers while closed, if available.
For each assigned function, enter additional information or phone numbers and extensions to transfer calls. Edit a Greeting for a Business Hours Auto Attendant
2. Quickly Provide the Relevant Information. When someone reaches your voicemail, it’s important that you help them confirm that they have reached the right person by providing all of the relevant information that they will need.