6. Don’t Overthink, Just Keep it Short and Relevant. The main point that we want to drive home with this article is that you shouldn’t overthink your business voicemail greeting.
We’re keeping it simple with this one. Just a few basic elements to help you get started. As long as you know who your audience is, the message you wish to convey, and the information you need from the caller, the rest should fall into place quite nicely. Let’s face it, a voicemail greeting for a lumber company will probably be different than that of a psychologist’s office. One greeting is aimed at securing potential customers, and the other is geared towards appointments, more or less. Once you are certain who your caller is, the better your voicemail. Center on your audience, first and foremost. Knowing what to relate ensures that your caller will leave the right message. For instance, if you’re a retail store, you would include your hours of operations, and perhaps any specials that you’re running. If you are a therapist’s office, then you’d need to include an alternate number in case a patient is having an issue and requires immediate help. Again, this will vary depending on the business. Here, a therapist would definitely request the caller leave their contact information. However, a retail store chain might not request that. There are also complex voicemail systems such as those used by mobile phone services, which ask you to press a certain number on your phone, where you are asked to leave your account information. Again, as you can see, it all boils down to the demographics of your callers, and what you need from them to conduct the best business possible. Depending on the situation, your caller might be in a good mood or not. In either case, they’ll probably be eagerly awaiting your call. So, it stands to reason that you only promise them a call back if you can deliver. In other words, if you’re a small shop and you’ve decided to close due to a much-needed sabbatical, then don’t leave a voicemail greeting where you promise them to call right back. However, if you have an active customer service staff, then you can promise to return their call within the same day.
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We’re keeping it simple with this one. Just a few basic elements to help you get started. As long as you know who your audience is, the message you wish to convey, and the information you need from the caller, the rest should fall into place quite nicely. Let’s face it, a voicemail greeting for a lumber company will probably be different than that of a psychologist’s office. One greeting is aimed at securing potential customers, and the other is geared towards appointments, more or less. Once you are certain who your caller is, the better your voicemail. Center on your audience, first and foremost. Knowing what to relate ensures that your caller will leave the right message. For instance, if you’re a retail store, you would include your hours of operations, and perhaps any specials that you’re running. If you are a therapist’s office, then you’d need to include an alternate number in case a patient is having an issue and requires immediate help. Again, this will vary depending on the business. Here, a therapist would definitely request the caller leave their contact information. However, a retail store chain might not request that. There are also complex voicemail systems such as those used by mobile phone services, which ask you to press a certain number on your phone, where you are asked to leave your account information. Again, as you can see, it all boils down to the demographics of your callers, and what you need from them to conduct the best business possible. Depending on the situation, your caller might be in a good mood or not. In either case, they’ll probably be eagerly awaiting your call. So, it stands to reason that you only promise them a call back if you can deliver. In other words, if you’re a small shop and you’ve decided to close due to a much-needed sabbatical, then don’t leave a voicemail greeting where you promise them to call right back. However, if you have an active customer service staff, then you can promise to return their call within the same day.
2.) Herzlich willkommen bei der Mustermann GmbH. Leider rufen Sie uns außerhalb unserer Geschäftszeiten an. Persönlich erreichen Sie uns Montags bis Freitags von 8:00 bis 18:00 Uhr, Samstag von 9:00 bis 16:00 Uhr. Gerne können Sie uns eine Nachricht hinterlassen, oder Sie schreiben uns eine Email an: [email protected]. Wir werden uns dann umgehend bei Ihnen melden - Vielen Dank.
Voicemail greetings for calls received after business hours. You don’t want to answer calls 24/7 (unless you’re serving clients globally and there’s an expectation of 24/7 support). If you’re unavailable during specific hours of the day, use the voicemail examples below for after-hours business calls.
However, keep in mind that your prospects might be faced with a lot more distractions at the beginning of the day. "The morning is the worst time to orchestrate a voicemail," says Zachary Weiner, CEO of Emerging Insider Communications. "Most decision makers have a lot on their plate when the day starts. Finding them when they have a bit more mind-share is often more conducive to a positive reply."
Remember your voicemail greeting is a reflection of your company’s image. These few lines can leave a lasting impression to your customers. Present a professional voicemail message and it projects a professional and successful business. Visit The Voice Realm to for free voice casting or to search and hire professional voice talents directly.
The Serial Position Effect states that the human brain is most adept at recalling the first and last items in a series. For sales reps, this psychological phenomenon means that your voicemails are much more likely to be remembered if they're listened to at the beginning or the end of the day.
When you get this message, please call me back at [Your Phone Number]. That number again is [Your Phone Number] and ask for [Your Name]. I look forward to speaking with you, and I guarantee you’ll be glad you returned this call.”
Different businesses may require different types of greetings. This is the ultimate list that can work for a wide array of company messages.
Your personal voicemail greeting should be brief and to the point. State your name and your availability, project a welcoming aura, and ask the caller for whatever information you need from them. Hi, you've reached the voicemail of Mike Downing. I'm not available to answer the phone right now. My office hours are Monday through Thursday, 10 am to 4 pm. Please leave your name and phone number and I'll get back to you as soon as possible. Thanks. 2. Company Wide Voicemail Greeting
22.Hello, you’ve reached [X company]. Unfortunately, we can’t answer your call right now. But your call is very important to us — so please leave us your name, phone number, and the reason for your call and someone from our team will get back to within [X number] business days .
Road side cafe; you kill them and we’ll cook them. Leave your order and we’ll get back.
Writing a script doesn’t mean you have to write a speech. A simple greeting is fine, like this sample voicemail message:
Website: https://www.wowforbusiness.com/docs/wow/product-support/voicemail-instructions.pdf
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7. Voicemail Message. The company voicemail greeting callers hear. Sample Voicemail Scripts: “You have reached the voicemail of [company name]. Please leave a detailed message and someone will return your call as soon as possible.”