14. “Thanks for giving us a call! We promise it’s never a bad time for [company name], but you’ve reached us after-hours. Please leave us your name, number and the best time to reach you and we’ll give you a call when we are open.” Let’s face it, you’re not always open. Yet that doesn’t mean you don’t want to help your caller. Let them know you’ll call them right back when you’re open again.
When your small business is closed, ensure that your callers know that! If appropriate, you might want to reiterate your business hours to manage callback expectations.
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Increase the odds of getting a call back by mentally composing your message before each call. And remember, people hate it when callers state their name and phone number too quickly in voice mail messages – no one wants to listen to a message ten times to comprehend simple information.
Thanks for calling Dial-A-Shrink. I can’t come to the phone right now, so after the tone, please leave your name and number, then talk briefly about your childhood and tell me what comes to mind when you hear the following words: orange… mother… unicorn… penis. I’ll get back to you with my diagnosis as soon as possible.
You have to pick up 100 voice mail messages and write them down. Probably, you will have to return about 90 percent of the calls, …
I’ve got you covered. I’ve compiled some of the best voicemail greetings you can use for virtually any situation you’ll come across.
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This voicemail greeting will be played for both external calls originating from outside of your company and internal calls made by people calling from another extension within your company. Since you never know when callers will hear this message, it’s best to keep this greeting brief, professional and general.
You can reach me by calling (your number). That number again is (your number), and ask for _________. I look forward speaking with you and thanks in advance for returning my call.”
Always leave a message. If you can inquire as to an email address for your adjuster, I would suggest sending an email. Don’t leave vague messages; leave your name, your claim number, telephone number and the best time to call you back. Be specific as to why you are calling. Follow with an email.
Voicemail messages are important, they solve the basic issue of not missing out on any leads.
9. “Hi, you’ve reached [your name]. I’m unable to come to the phone right now. But if you leave your name, number and a short message, I’ll be sure to call back.”
I don’t know about you, but I’m shocked every time I listen to a voicemail message left for me by sales reps, prospects and even clients. They are filled with ‘um’s’ and ‘ah’s’, they ramble on and on, they leave no compelling reason for me to call back, and they almost always leave their number so fast that I have to listen to it two, three, sometimes four times to make it out!
* Some prepaid plans, Boost Mobile, MetroPCS, Google Fi and Consumer Cellular don't widely support conditional call forwarding which prevents customers from using YouMail.