Keep in mind that your trying to come across as a professional business or brand in Fort Worth. Most of the time you can hire a trusted voiceover guy like Mark right here on this site. If you want to try to make your own business voicemail greeting, or even just one for your own personal phone, here are some tips.
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Whether it’s an out-of-stock product, a canceled event, or social media snafu, there are times when your business may see an influx of frustrated callers. While it is important to address their concerns head-on, you may not be able to answer each call as it’s received. Make sure you use best practices for dealing with angry customers, and that your voicemail greeting sets the appropriate tone. Avoid defensive language, validate their concerns, and keep them informed as to how you are handling the situation.
Sound familiar? Of course these do. Because your greeting probably sounds just like one of them, or some combination of them. Which means your voicemail sounds just like every other voicemail your customers and prospects hear.
2. 'Good (morning/afternoon/evening). ABC Company. XYZ speaking. ' It's a little less formal than asking 'How can I help you? ', but this phone greeting trades formality for a casual and personal touch.
Sorry, Chris and Susan aren’t here right now. Please leave your name and number after the tone. If you are calling regarding an outstanding debt, please leave your message before the tone.
IVR MESSAGE/TREE MESSAGE . This is the interactive message (ivr: interactive voice response) that you use to ask the user which extension they want to talk to. It is also called a "tree message" because there can be more than one of these messages, depending on how the company and its switchboard are structured, maybe one for each "branch".
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the following fixed system message in both the primary and alternate languages if Bilingual operation is enabled and the caller has not chosen a language: "I'm sorry, the person you are calling is currently on the phone" followed by the mailbox owner's personal greeting, then the fixed system prompt, "Begin speaking after the tone, then hang-up when you are finished or press any key for further options.
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Your second call should happen immediately after your first voicemail. In this message, quickly say, in 10 seconds or less, an important detail you neglected to mention during your first call.
What happens here is when you apologize and sound genuine in your tone, your prospects would understand and leave their contact details for you to follow with them.
10. Max Wait Time Reached Message. What the caller hears when they have been waiting in the queue for the maximum amount of time. Sample Scripts: “You have exceeded the waiting limit for this queue.
40. Hi, I’m not in right now, but if you leave a detailed message I’ll call you back promptly.