-Hello? Oh hey wait a minute I can’t hear you… Sorry, hold on… Nope, still can’t hear you. You want to know why? Because I’m not here right now. So leave a message at the beep.
Setting the standard of professionalism in everything we do is our commitment to you. We pride ourselves in the care and attention given to our clients. We will give you the same courtesy and concern when we return to the line.
.
If your recording is vague, confusing, or drags on, customers will lose interest and hang up the phone instead of leaving a voicemail message. To help you create an effective after hours announcement, here are some best practices and sample scripts you can employ.
a standard greeting as per Option 4, followed by the mailbox owner's name (as recorded by the owner), followed by the leave-message tone, and then silence.
The best resumes stand out because of choice of words, not because of qualifications. Everyone who...
Hello, you have reached the firm of real estate agent X. I am currently in a meeting with a client, but I will get back to you as soon as possible. Kindly leave your name, your reason for calling and your contact number so that I can get back to you at the earliest. If there is any kind of urgency, you can get in touch with me at Y number.
Share with your caller when they can expect a callback. If you return calls within 24 hours, let them know. Give them an estimate of when they can expect your call.
Adam Boalt, CEO of LiveAnswer, a provider of phone support services for small and midsized businesses, puts the voicemail abandonment rate at between 50 percent and 75 percent, depending on the type of business.
Sign up for my blog updates and never miss a post. My sales and time management tips are always FREE and you can unsubscribe at any time.
9. “Hi, you’ve reached [your name]. I’m unable to come to the phone right now. But if you leave your name, number and a short message, I’ll be sure to call back.”
-If your phone has a gangsta rap ring-back tone, then I might wait for you to answer.
I can also provide a video version of your closure message suitable for your website, youtube, twitter or facebook. No extra time required I will create a closure video with your logo
11.) Benvenuti alla John Doe, purtroppo ci avete chiamato fuori dall’orario di lavoro oppure non possiamo rispondere alla vostra chiamata al momento. Se volete lasciarci un messaggio, si prega di inviare una e-mail a: [email protected] – Vi contatteremo al più presto possibile. Per ulteriori informazioni su di noi, si prega di visitare il nostro sito web: www.johndoe.de. Grazie per la vostra chiamata.
Consider adding 'You can also email your query to us at [insert email address here]. These queries will be answered within [insert time frame].' Again, if you intend to make a promise to your customer in a voicemail, ensure you keep it.
-…and I’ll return your call as soon as possible. I would have answered, but I was already on the phone with Bill Gates—I swear.
Make sure to keep your voicemail greeting fresh and new. In fact, updating your voicemail regularly will ensure that people actually listen to your message. Anytime you are on vacation, at a conference or other industry-related event, change your greeting to reflect where you are at.
Feel free to add a personal touch to make your voicemail message fun and interesting. Clients will feel reassured when they know their messages have been received and you will get back to them.