Use these 5 techniques to not only sound natural on the phone, but to also close more business: #1 – Always use the prospect’s first name. I know that there are two schools of thought on this, one being that you should show respect for someone you don’t know and so use either Mr. or Mrs., but I don’t agree.
Responding to voicemails is time-consuming. Fortunately, with the right greeting, you might be able to save yourself some hassle. If you don’t have an auto attendant, you can give callers the information they are looking for with your voicemail greeting. Of course, this means that your greeting may be a little lengthy, but that can work in your favor as callers will only stay on the line to leave a message if they still need assistance.
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Of course, your phone rang because someone wanted to get in touch. They got your voicemail because you were busy or just not there. If you section off a block of your day to check voicemails, let the caller know so they can expect a time for you to return their call. People will leave more details if they know someone will check it later.
You have reached (Your Name) at (Your Business). We help (What Your Business Does). I wasn’t able to take your call right now, but leave your name and number and I’ll get back to you as soon as I can.
21. "Hello, you've reached [your name, the office of X company]. The team is currently out of the office, but we'll be back on [date] stuffed with good food and eager to speak with you. Leave your name, number, and — if you're so inclined — your favorite [holiday dish, Thanksgiving tradition, etc.]"
Hi. I am probably home, I’m just avoiding someone I don’t like. Leave me a message, and if I don’t call back, it’s you.
Thank you for calling. You have reached (Your Name) at (Your Business). Please leave your name, number, and a brief message and I’ll return your call as soon as possible.
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Sounding professional on the phone is extremely important for a variety of reasons. It is especially important if much of your business is conducted over the phone. In this case, it is essential that you know how to maintain professionalism, since it will give a good impression of your abilities and skills.
Your personal voicemail greeting should be brief and to the point. State your name and your availability, project a welcoming aura, and ask the caller for whatever information you need from them. Hi, you've reached the voicemail of Mike Downing. I'm not available to answer the phone right now. My office hours are Monday through Thursday, 10 am to 4 pm. Please leave your name and phone number and I'll get back to you as soon as possible. Thanks. 2. Company Wide Voicemail Greeting
16Hey, could you come up with some cute voicemail greetings, I’m out. Can you just leave your suggestion, after the tone? This voicemail engages your caller, challenging them to come up with funny voicemail messages, while they wait to leave their messages after the tone.
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Your voicemail doesn’t have to be monotonous or impersonal. What you need is something that is unique to you but works in a professional manner.