Some phone systems allow employees to specify a primary greeting and set secondary messages to cover absences or vacations. When creating an individual voicemail greeting, clearly identify yourself, your role, and your company, and let the caller know when you will be able to return their call.
Record greetings and voicemail yourself or have one of our human voice talents do it for you.
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– Thank you for calling (name of the company). If you know the extension number of the person you are trying to reach, you may dial it now. Press 1 for sales. Press 2 for customer service. Press 3 for the billing department. Press 8 to access our fax on-demand system. Press 9 for a company directory, or press 0 for the operator.
If you are a burglar, then we’re probably at home cleaning our weapons right now and can’t come to the phone. Otherwise, we probably aren’t home and it’s safe to leave us a message.
You've reached Sierra Moon Surf Shop. We are currently closed until March 3rd. Please check our website for merchandise updates.
9.) Herzlich Willkommen bei der Mustermann GmbH. Leider ist unser Büro zur Zeit nicht besetzt. Bitte hinterlassen Sie uns nach dem Signalton Ihren Namen und Ihre Telefonnummer. Wir rufen Sie gerne zurück.
Due to the COVID-19 pandemic, our office is currently operating remotely. Please contact us by email at [insert office email address]
Assign an existing schedule—Select a previously created schedule from the drop-down.
Here is a great short example: Hello this is [first name] with {business name} in {city name} . I apologize I cannot answer the call at the moment, please leave me your name, number, and I will return the call as soon as get back to the phone. Here you have let the caller know that they have reached your business, and that you are sorry you can’t answer right away. It assures them that you are interested in their call, and that you will get back with them as soon as you can.
1. State your business name and hours of operation upfront. The first thing your callers should hear is the name of your business or organization. If they are calling when you are closed you should also be sure to let them know your standard business hours.
Receive a push notifications from the UniTel Voice App when you miss a call. Within the app, you can also see all your recently dialed calls and missed calls so you can quickly get back to customers and prospects.
View or edit the Language from the Language from the drop-down. 5
While covering all of the relevant information, aim to keep your voicemail to about 20 seconds. You definitely should not ever record a business voicemail longer than 30 seconds, and anything less than 10 seconds will typically mean that you are either speaking too quickly or aren’t providing all of the required information.
Don’t leave customers and colleagues on edge. If you say you’re going to call them back, follow up. If you tend to fall behind in this area, encourage them to email you or reach out in another way. Better yet, learn how to forward voicemail to email so you can access the message anywhere.
Real Estate Office/ Realtors Multiple -Site Business Tax Office/ Accountant Government Agencies Dental Office Healthcare Marketing Pizza Delivery VOIP For Schools Practice Management Software Integration
19. “Thank you for calling [company]. We’re closed for [holiday] from [date] until [date]. Please leave your message and we’ll get back to you as soon as possible. Have a happy holiday!”
You can generate a report that lists all inbound calls that reached the auto attendant service. 1 2