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The life of an entrepreneur or new small business owner is a fun one. Can it be a hectic, consuming ride? Sure, but there is one simple maneuver you can make straight away to give your fledgling company a great … Andrew TilleryBlog TopicsBlog Topics Select Category Accounting Answering Service Around the Office Articles Bilingual Answering Services BPO (Business Process Outsourcing) Business Call Center News Cloud Based Phone Services Credit and Collections Customer Service Disaster Recovery E-books Human Resources In the News IT Management Medical Answering Service Mobile Phone Applications Newsletter Outsourcing Pictures Podcasts Presentations Press Release Quality Assurance Sales and Marketing Service Flyers Special Events Success Stories Technology Telecommunications Telemarketing Training Uncategorized Videos Virtual Receptionist Voicemail Whitepapers Work Safety
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7. Avoid Anything Unprofessional. Everyone has a private life. Would you be willing to receive personal information to your business mailbox and vice versa?
Sound familiar? Of course these do. Because your greeting probably sounds just like one of them, or some combination of them. Which means your voicemail sounds just like every other voicemail your customers and prospects hear.
Your voicemail greeting on your business telephone system is the very first thing your business associates and clients will hear when calling your company. For the first time callers, probably your potential customers, you only got a chance to provide a great first impression that will be provided by your voicemail greeting message. For the ones who frequently call your company, you would want to make your voicemail greeting prompts as efficient as possible in order for you not to waste your client’s precious time in listening to your whole voicemail greetings every time they make a call.
Your voicemail PIN can be any number 4 to 15 digits long. Be sure to make note of it because you'll need it to access your messages in the future.
When your small business is closed, ensure that your callers know that! If appropriate, you might want to reiterate your business hours to manage callback expectations.
Assign different functions to each keypad number. These settings direct your customers where they need to go when they enter a specific number on their phone.
Also referred to as a virtual receptionist, auto-receptionist, virtual PBX or cloud PBX, your virtual auto attendant greets callers and routes them to the proper extensions, phones, or voicemail. It’s managed completely online.
If there are other ways to get in touch with your business, or receive information about your products, you may want to include them in the after hours greeting. Websites and emails are often the most popular forms of alternative contact.
4. Save and delete messages. Voicemails will be deleted if the auto-save period is reached. The auto-save period can be from 14 to 30 days, depending on the type of voicemail.
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In this quick guide, we’ll take a look at what makes a good business voicemail greeting, breaking it down into the elements that every voicemail greeting should contain.
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1. Personal Business Voicemail Greetings. Hello! You’ve reached (insert company name.) This is (insert name) in the (insert department.) My apologizes for not being available to take your call, but I’m on the line helping another customer (insert business’s most attractive result or purpose point.)
A group greeting is for the general mailbox associated with a phone number. From your business phone, press *98. Or, from any phone, call your business phone number, and then press * to skip the voicemail greeting. Enter your mailbox PIN. For mailbox settings, press 4. For greetings, press 3. To record a personal greeting, press 1 .
Any Unavailable Numbers—Forwards calls from unavailable numbers.