To set up your voicemail, press *98 from your home phone or call the retrieval number you received with your welcome letter. Voice prompts will guide you through the rest of the steps.
When you speak into your phone, do not speak directly into the mouthpiece. If you do, you will likely create “popping” and “hissing” noises when you pronounce words that have the letters “p” or “s” in them. Be sure to speak across the mouthpiece and not directly into it.
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You call into a business. While you wait to get to the right person, you listen to music, information about the company and its promotions, or maybe even a recording that reminds you that your call is important to them. Most business-class phone systems come with a library of pre-recorded on-hold messages or music for you to choose from.
42. Hi, you’ve reached [X company]. Our team is currently out of the office or assisting other customers. Leave your name, number, and a brief message so we can direct your call to the proper team member when we return.
Leave out excuses like “I’m probably with a client right now” or “I’m unable to answer the phone right now” – it’s obvious you can’t answer your phone if a caller is listening to your voicemail greeting!
3. Leave good voicemails. If you have ever tried to reach a claim adjuster by phone, you may have been met by their voicemail. For the most efficient response, leave a detailed and specific message with what you want to discuss and the claim number.
In previous blogs, I’ve mentioned the importance of making a good first impression on a potential client. Most of the time, the first contact will be over the telephone. Since we are often in session, it is very likely that the first time a client hears our voice is on our voicemail greeting. This is why a professional greeting is so important. Identify yourself because you need to reassure the client that they have called the correct number. Clients will be a lot less likely to leave a message if they wonder who will get it. Use a warm friendly voice to say something like, “You have reached xxxx, licensed mental health counselor.” Tell clients what to do if they are in crisis. Although it seems obvious to us, clients may not realize that it could be several hours until we can return their call. I suggest something like, “If you require immediate assistance, please dial 911 or go to your nearest emergency room.” Ask for what information you need. Yes, the obvious name and number, but if it would be helpful to get their insurance information, ask for that, too. Give clients an idea about when you’ll return their call. Common business practice is within 24 business hours. Any extra messages or information you’d like clients to know. For example, if you are no longer accepting a particular insurance plan, the end of your voicemail greeting is a great place to convey that information.
Are you struggling to come up with a voicemail greeting that you believe in? Do you find that everything you record comes out too casual, overly professional, or doesn’t seem to touch all of the bases that you want it to?
As a bonus, here is an example of our own holiday voicemail greeting here at OpenPhone:
To send a Voice Message, simply tap and hold on the "Voice Message" button. On iPhone, the "Voice Message" button is a microphone icon that replaces the send button on the text input bar. While recording a Voice Message, you can slide left to cancel instantly. A B C D E F G H I J K L M N O P Q R S T U V W X Y Z About US
Image credit to Far Reach Inc. http://www.farreachinc.com/blog/far-reach/2015/01/08/ho-ho-oh-how-to-create-unforgettable-corporate-holiday-greetings
-Hello, caller. Your mission, should you choose to accept it, is to leave your name, number, and a short message after the tone. This message will self destruct. BOOM! (not followed by a beep)
6. And outline what you're going to say on the phone — yes, even the "how are you" and "thanks for speaking with me." This is one of my go-to tricks. No matter how many times I interview someone on the phone for an article, I get nervous beforehand.
1. Personal Business Voicemail Greetings. Hello! You’ve reached (insert company name.) This is (insert name) in the (insert department.) My apologizes for not being available to take your call, but I’m on the line helping another customer (insert business’s most attractive result or purpose point.)
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u:p: Tools & Downloads > Pre-Recorded Audio To help make it easier for you to create professional sounding phone-based applications, we offer generic voice prompts professionally recorded in US English for your use. These voice prompts are released under the LGPL opensource license. Feel free to download and use them for your own phone applications. These audio files include names of popular airlines, airports and commonly used words and phrases generally associated with air travel. Alphabet Spoken letters of the English alphabet (U.S English). Common These files contain audio for spoken commands and application navigation. Connecting Call Commonly used words and phrases for connecting or transferring a call. Currency Files for use with U.S. currency. DTMF Tones Recorded audio of touch-tones - very useful when connecting to a pager or other device that allows you to punch in a call back number. Also useful for navigating third party voicemail systems. Dates and Times Months of the year, Days of the week and time-related audio files. Greeting Files Most messaging applications will have some method of recording and storing an outgoing message or greeting. These files are helpful for building this into your applications. Math Common words and phrases for use with mathematical calculations. Numbers By using combinations of these files, you can play back any number from zero to just short of infinity. PIN These files are helpful for building an applications which requires the caller to log in using a personal identification number(PIN). Prepositions Recordings of commonly used prepositions. Press Digits Many times applications require the caller to press a touch tone on their phone. These files have all 12 commands including "Press the Star Key" and "Press the Pound Key". Telephone Words and phases commonly used in telephony applications. Voicemail Messages These files would be commonly used in a typical voice mail application. Additional Files ring.wav Telephone ring UK_ring.wav UK Telephone ring ©2002-2021 Voxeo Corporation - VoiceXML Hosting - VoiceXML Servers - Site Map - Terms of Use - Privacy Policy - Cookie Policy - Covered by U.S. Patent No. 6,922,411
Receive a push notifications from the UniTel Voice App when you miss a call. Within the app, you can also see all your recently dialed calls and missed calls so you can quickly get back to customers and prospects.