Professional development educator Dr. Ray Lauk sent us this great piece of advice, which he credits to veteran sales trainer Stan Piskorski:
Note: I have several lessons about communicating on the telephone that may be useful to you:
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Hello. Oh hi, how are you? It has been so long. How have you been? We have to meet this weekend. How about I call you around… beep.
– I wish I was available to take your important call but, you see, I’m trying to do a lot of things that just can’t get done when I’m talking on the phone. Please leave your name and number and I’ll try and call you back if everything gets done.
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7.) Bem-vindo a John Doe DE, o seu especialista em produtos de amostra. Se você quiser fazer um pedido, por favor, use o processo de encomenda na nossa loja on-line www.johndoe.de - Estamos ansiosos pela sua encomenda. Para todas as outras perguntas, entre em contato com nosso departamento de atendimento via e-mail em [email protected] - vamos retornar para você o mais rápido possível. Obrigado pela sua ligação.
6. Don’t Overthink, Just Keep it Short and Relevant. The main point that we want to drive home with this article is that you shouldn’t overthink your business voicemail greeting.
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A group greeting is for the general mailbox associated with a phone number. From your business phone, press *98. Or, from any phone, call your business phone number, and then press * to skip the voicemail greeting. Enter your mailbox PIN. For mailbox settings, press 4. For greetings, press 3. To record a personal greeting, press 1 .
Writing a script doesn’t mean you have to write a speech. A simple greeting is fine, like this sample voicemail message:
Your voicemail needs to have relevant information such as your name, who the prospects are connecting to, the department you work in, why your not available to assist your prospects, when you will call them and related information, this is what the prospects would prefer hearing instead of dragging the voicemail messages speaking about your brand and more.
1. Know that your claims adjuster is trying. Most adjusters in every field are buried under enormous workloads. The problem of high workload to most adjusters is compounded by high turnover of cases – as an adjuster, I rarely went more than a day without a new claim.
3. Available Agents Greeting. What callers hear when they are routed to an available agent. Sample Scripts: “Please hold while you are connected to the next available agent.”
a personal greeting as per Option 0, followed by the leave-message tone, and then silence.
Website: https://provider.carefirst.com/carefirst-resources/provider/pcmh-kc/care-coordination/standard-email-signature-voicemail-2020.pdf
I appreciate your efforts at customer service. My clients receive the same impression and think better of my company.
Your ability to leave compelling sales voicemails may be the difference between hitting or missing your sales goals. They're that important!