Obviously, I need to update it. And if you haven't changed your voicemail greeting in over a year, you're likely in the same boat.
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Keep in mind that your trying to come across as a professional business or brand in Fort Worth. Most of the time you can hire a trusted voiceover guy like Mark right here on this site. If you want to try to make your own business voicemail greeting, or even just one for your own personal phone, here are some tips.
Interesting Read : Interactive Voice Response: What Is It And How Is It Beneficial?
17. “Happy Holidays from [company name]. Our hours are a little bit different this holiday season. [List hours]. We hope it’s not an emergency, but if so, we’ve got you covered. Contact us at [company email/other support lines] and we’ll get back to you ASAP. For all other inquiries, we’ll contact you when we are back from the holiday – we might be a few pounds heavier but eager to speak with you! Happy Holidays.” Things happen during the holidays, we know. Let your callers know you are still there just in case!
Your business depends on customer engagement, and voicemail messages are a large part of that engagement. A voicemail is nothing more than a digital recording system, where messages are stored for you to retrieve later. Voicemail allows you to be able to connect with customers while you are away or during your off-hours, where they can drop off a message while you are gone. A voicemail greeting, on the other hand, refers to the message that your callers hear upon answering the phone.
Your professional email signature should include your first and last name, job title, company (with website URL), and contact information. Your company may also provide a logo and/or stipulate that you link to their social profiles (or you may be able to link to your own). You may also want to consider including a call-to-action in your signature.
5. You have reached [your business]. We are currently closed. Our normal hours of operations are from [hours] [days]. We are closed on [days]. Please leave us a message with your name and number and we will return your call when the office reopens. You may hang up after leaving your message or press the [key] for additional options. Thank you for calling.
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4. Google Voice. For people living in the United States, there is a great voicemail application available for you. Google has also succeeded in this field and launched Google Voice.
Thank you for calling (Your Name) at (Your Business), where (What You Do). I’m sorry that I was unable to take your call. Please leave me your name, number, and a quick message and I’ll call you back shortly.
After this brief wait, let us know how we can best serve you. No matter your needs, we are dedicated to exceeding your expectations. Thank you for your patience during this brief delay.
Bonus Tip: If you find that people get cut off before completing their message, call your cell phone carrier and for a couple dollars a month, you can lengthen the time people have to leave you messages. If you will follow these simple tips, you will make a positive impression through your voicemail greeting.
Once you thank your customers for calling, state your name and the department. Make sure to speak clearly so the caller knows they called the right place and can understand what is being said. Don’t rush through in case the caller wants to write the information down.
Last, make sure you keep this voicemail account up to date, especially if you have some kind of "out of office" message, telling people where you are. Michael Hyatt updates his voicemail message every day-- it may seem excessive, but it lets his callers know that he regularly checks his voicemail, cares about messages he receives, and is likely to get back to them.
Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
If they are calling without an expectation that you always pick up (such as if you are a business coach or a one-man shop) then thanking them for calling might make the most sense.